Participant Support Officer

7 days ago

Beenleigh, Australia Talent International Full time

**Job Details**:
**Location**

Beenleigh

**Salary**

Up to AU$37.36 per hour

**Job Type**

Full Time

**Ref**

BBBH102035_1684558121

**Contact**

Liam Lasslett

**Posted**

about 10 hours ago

**The opportunity**

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery.

Labour Hire hourly rate contract spanning 12 months with the opportunity to extend. APS3 level role paying an hourly rate of $37.36 per hour + Superannuation, to be based out of our client's Beenleigh (QLD) location.

**About the role**

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

**Responsibilities will include**
- Managing and resolving participant matters by actioning planning tasks as per the Agency Act
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and Agency online support
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants
- Undertaking research and investigation activities and preparing associated reports and correspondence
- Undertaking a range of data entry activities and ensuring follow up is completed
- Receiving and recording complaints and other feedback in the Business systems

**About you**
- ** Australian citizenship is a requirement to be eligible for this position**:

- Previous experience within Government or Disability highly advantageous
- Ability to work in a team
- Communication skills
- Customer service skills
- Ability to manage conflict and difficult/sensitive conversations
- Microsoft Suite skills (Excel, Word, Outlook, Teams)
- Ability to use initiative and work independently
- Ability to learn new systems and processes

**APPLY

  • Suported Independent Living

    2 days ago

    Beenleigh, Australia Heart Led Support Full time

    Join Our Team as a Supported Independent Living (SIL) Support Worker with Heart Led Support. Location**:Eagleby/Beenleigh** Employment Type: Casual / Part-Time Pay: SCHADS Award (with penalty rates, sleepover allowances & overtime where applicable) About the Role. We are seeking passionate, reliable and motivated SIL Support Workers to join our...

  • Employment Support Officer

    2 weeks ago

    Beenleigh, Queensland, Australia Sureway Employment and Training Full time $60,000 - $80,000 per year

    Part Time PositionAbout the RoleThis is your opportunity to inspire others and become part of a purpose-driven organisation.For more than 30 years, Sureway has been an industry leader in the delivery of employment services across Australia. As an Employment Consultant in the recently announced Inclusive Employment Australia program, you'll work closely with...

  • Classroom Support Officer

    1 week ago

    Beenleigh, Australia Brisbane Catholic Education Full time

    **Estimated start date**:Commencing ASAP **Position tenure**:Permanent **Weeks worked**:School term weeks only (holidays unpaid) **Tenure duration**(where Fixed Term)**: **Total Paid Hours (per week) & days required**:30 Hours per week **Salary level, range or hourly rate**:Level 3(School Salary Scale)/(Services Salary Scale) **Employment conditions**:...

  • Court Support Officer

    3 days ago

    Beenleigh, Australia Aboriginal and Torres Strait Islander Legal Service Full time

    About us - read more ATSILS is a not-for-profit, community-based organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland. We are 50 years old, and have 250 staff including a specialist Through Care service to complement our legal...

  • Administration Support Officer/front Office- St

    2 weeks ago

    Beenleigh, Australia Brisbane Catholic Education Full time

    **Estimated start date**:January 2025 **Position tenure**:Part Time | Permanent **Weeks worked**:School term weeks only (holidays unpaid) **Total Paid Hours (per week) & days required**:30 hours per week - required to work Monday to Friday. **Salary level, range or hourly rate**:School Officer Level 4 - $35.90 - $37.03 per hour(School Salary Scale)/(Services...

  • Support Worker

    2 weeks ago

    Beenleigh, Queensland, Australia Holistic Lifestyle Services Full time $50,000 - $70,000 per year

    Are you a naturally outgoing, bubbly, and compassionate person looking for a truly rewarding career? Do you have a genuine passion for supporting others to live their best lives?We are seeking multiple dedicated and enthusiastic Support Workers to join our growing team across two key regions:Brisbane, QLDGold Coast South, QLDAbout the RoleYour primary...

  • Support Worker

    1 day ago

    Beenleigh, Queensland, Australia MMT Care Pty Ltd Full time $45,000 - $60,000 per year

    Who is MMT Care?It's all in the name, here at MMT Care we work hard to live up to our title.We care for our clients, the community and we care for the team that supports them. At MMT Care, we believe in creating a healthy work environment that prioritises our employees needs. We listen and work with you to ensure that shift times are suitable for all...

  • Casual Male Disability Support Worker

    2 weeks ago

    Beenleigh, Australia Healthy Life Community Services Pty Ltd Full time

    **Company description** Healthy Life Community Services (HLCS) is committed to empowering individuals live a more fulfilling life with enjoyment, purpose and independence. Our prime focus is on creating a boundless list of opportunities for people with disabilities to develop new skills, build confidence and enhance social relationships. **Job...

  • Disability Support Worker

    2 weeks ago

    Beenleigh, Australia Mustang Ability Services Full time

    Are you passionate about empowering individuals to find their voice and live their best lives? Do you believe in the power of self-actualisation, and a person’s right to meaningful engagement, and helping them get more out of life? If you have a genuine commitment to enriching the lives of others and possess an accountable, adaptable, motivated, reliable...

  • Customer Service Officer Beenleigh

    2 weeks ago

    Beenleigh, Queensland, Australia Hearing Australia Full time $60,000 - $80,000 per year

    Customer Service Officer – BeenleighHelp provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing care6 months fixed term full-time opportunity; possibility for extensionWorking a 9-day fortnight (8:30am to 5:30pm; with a 40-minute lunch break)Based in our Beenleigh Hearing...