Customer Service Coordinator

6 days ago

Dandenong, Australia Woodforde Group Full time

Permanent opportunity | Dandenong location
- $65k + Super | Parking on site
- Great team environment | Extensive Training provided

**Your Organisation**

Since its inception in the 1900s, this organisation has established itself as a trusted name in school wear and uniforms, evolving into a thriving family business. What began as a single store has grown into one of Australia’s leading school uniform suppliers, boasting over 34 on-campus school shops, four major retail outlets, and a manufacturing facility in Dandenong, Victoria.

As the Customer Service Coordinator, you are responsible for overseeing the daily operations of the sales administrative functions and providing essential support to our clients network of satellite stores.

**Your Role**

As a Customer Service Coordinator, you will play a vital role within our Head Office Sales and Administrative team, ensuring the seamless operation of our sales processes. You will offer crucial support to our stores, manage e-commerce transactions, and uphold professional relationships with our valued clients.

Reporting into the Sales Manager your role will involve:

- Building and maintaining customer relationships
- Investigate and resolve customer complaints
- Manage and update e-commerce transactions and website images
- Develop and implemented pricelists and marketing mail outs
- Assisting customers with quotes and pricing inquiries
- Entering and maintaining sales orders
- Keep up to date knowledge on company's products, services and policies
- General administration support

**Your Profile**

You possess a natural sense of urgency and a genuine passion for customer service. Your excellent written and verbal communication skills enable you to go above and beyond in supporting customers with whatever they need. Enthusiastic, friendly and professional, you have a strong work ethic and an articulate telephone manner, allowing you to effectively engage with customers, understand their needs, and deliver successful outcomes

You will have great attention to detail and accurate data entry. You will have proficient computer skills in programs including, Word and Excel. Experience in Adobe InDesign, Adobe Illustrator, mail merge and Apparel21 will be looked upon favourably but not essential as full training is provided.

You will have a high school certificate and solid previous experience in a similar customer service role.

Work hours are:
**Monday - Thursday 8.30am - 5pm.**
**Friday's 8.30am - 3.00pm.**

**Sound like you?

  • Customer Service Coordinator

    2 weeks ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Service Coordinator

    7 days ago

    Dandenong, Australia Bolton Clarke Full time

    Permanent full time | Monday to Friday | Hybrid role - Based in Dandenong South - Competitive salary + super + $18,550 salary packaging The Service Coordinator will provide service coordination for care recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human Services. **What are the Home Care...

  • Service Coordinator

    4 days ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 2781Position Title: Aftermarket Service Coordinator - Central Team Organisation/ Division: Service Functional Area: Service Work Location: All locations Reports To: Aftermarket Business Dev.Mgr. Date: January 2021 ***: Liaise with customers to facilitate the timely and efficient provision of products...

  • Customer Service Coordinator

    2 weeks ago

    Dandenong, Australia Gates Corporation Full time

    **Date**:Jun 25, 2025 **Location**: Dandenong South, VIC, AU, 3175 **Company**:Gates Corporation **Essential Duties and Responsibilities**: - Completes work with a limited degree of supervision - Applies knowledge of how the team integrates with other teams to achieve objectives - Provides solutions to atypical problems based on proven practices or...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 6423**Service Coordinator, VIC & TAS** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Service Coordinator

    9 hours ago

    Dandenong, Australia Questas Full time

    VIC - Permanent Full time - BFP Melbourne **About the Opportunity** Berendsen Fluid Power is seeking a dynamic Service Coordinator to join our successful and friendly team in our Dandenong South Branch. Your role will be to coordinate day-to-day operational and commercial activities for the Service Team to meet customer requirements while achieving agreed...

  • Customer Service Administrator

    7 days ago

    Dandenong, Australia Ace Waste Full time

    **We are a waste management company based in the south east suburb looking for an Customer Service Administrator to provide support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.** Based at our state-of-the-art Dandenong facility, we are looking for someone to join our team who...

  • Customer Service Representative

    5 days ago

    Dandenong, Australia Regency Fireplace Products Full time

    Established in 1979, Regency Fireplace Products, the flagship brand of FPI Fireplace Products International Ltd., is a world leader in the design, manufacture and marketing of quality, high efficiency gas, wood and bio-mass fireplace products. We are headquartered in Delta, British Columbia and employ over 400 people across North America & Australia. Come...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...

  • Service Coordinator

    1 week ago

    Dandenong, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...