Customer Service Coordinator

5 days ago

Dandenong, Australia Gates Corporation Full time

**Date**:Jun 25, 2025

**Location**: Dandenong South, VIC, AU, 3175

**Company**:Gates Corporation

**Essential Duties and Responsibilities**:

- Completes work with a limited degree of supervision
- Applies knowledge of how the team integrates with other teams to achieve objectives
- Provides solutions to atypical problems based on proven practices or procedures
- Impacts the quality, timeliness and effectiveness of the team; recommends changes to improve efficiency
- Explains job specific information

**Supervisory Responsibilities**:

- None
- Likely to act as an informal resource for associates with less experience
- Provides informal guidance and support to team members

**Requirements and Preferred Skills**:

- 2-3 years of experience in a similar role or industry
- Knowledge of best practice Customer Service
- Proficiency in using MS Office, Teams, and other relevant business software
- Experience with SAP or relevant top tier ERP
- Experience with contact centre system (e.g. Genesys, Amazon Connect, Cisco SIP, Avaya) is advantageous
- Excellent command of the English language (oral and written)
- Strong capability to influence and engage while building strong relationships, and therefore requires interpersonal and human relations skills
- Confidence in speaking on the phone with customers, preferably in a previous customer service role
- Selling skills and technical aptitude or understanding
- Attention to detail
- Can perform independently and effectively, when under pressure
- Ability to collaborate closely with other company employees

  • Customer Service Coordinator

    2 weeks ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    2 weeks ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    7 days ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Service Coordinator

    5 days ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 6423**Service Coordinator, VIC & TAS** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 682**Aftermarket Service Coordinator** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Service Coordinator

    2 weeks ago

    Dandenong, Australia Truck-Tech Full time

    TRUCK TECH is growing, and we’re on the lookout for a proactive and organised Service Administrator to join our Fleet Services team in Dandenong. This role is perfect for someone with a keen eye for detail, strong coordination skills, and a passion for keeping operations running smoothly behind the scenes. **The Role**: - Manage and maintain service...

  • Service Coordinator

    2 weeks ago

    Dandenong, Victoria, Australia Questas Full time $60,000 - $90,000 per year

    VICPermanent Full timeBFP MelbourneAbout the OpportunityBerendsen Fluid Power is seeking a dynamic Service Coordinator to join our successful and friendly team in our Dandenong South Branch.Your role will be to coordinate day-to-day operational and commercial activities for the Service Team to meet customer requirements while achieving agreed safety, quality...

  • Service Coordinator

    2 weeks ago

    Dandenong, Victoria, Australia Truck-Tech Full time $70,000 per year

    TRUCK TECH is growing, and we're on the lookout for a proactive and organised Service Administrator to join our Fleet Services team in Dandenong.This role is perfect for someone with a keen eye for detail, strong coordination skills, and a passion for keeping operations running smoothly behind the scenes.The Role:Manage and maintain service bookings across a...

  • Customer Management Coordinator

    1 week ago

    Dandenong, Australia Wurth Australia Full time

    **Dandenong South** The Wurth Group is a private, family organisation. We strive to deliver the highest possible customer satisfaction through quality products and services. With 80,000 employees globally and revenue exceeding 20 billion Euro, we love what we do, and we are proud of it. Locally, Wurth Australia operates from a state-of-the-art building in...

  • Customer Service

    2 weeks ago

    Dandenong, Victoria, Australia Bunzl Full time $60,000 - $80,000 per year

    Job no: 495001Work type: Full TimeLocation: Dandenong SouthCategories: Customer Service6 month contractCareer development opportunitiesJoin a great, multinational company with a strong cultureWHY BUNZL?As one of the world's largest providers of distribution and outsourcing services across the Food Processing, Industrial Safety, Hospitality and Specialist...