Customer Service Coordinator

3 days ago

Dandenong, Australia Gates Corporation Full time

**Date**:Jun 25, 2025

**Location**: Dandenong South, VIC, AU, 3175

**Company**:Gates Corporation

**Essential Duties and Responsibilities**:

- Completes work with a limited degree of supervision
- Applies knowledge of how the team integrates with other teams to achieve objectives
- Provides solutions to atypical problems based on proven practices or procedures
- Impacts the quality, timeliness and effectiveness of the team; recommends changes to improve efficiency
- Explains job specific information

**Supervisory Responsibilities**:

- None
- Likely to act as an informal resource for associates with less experience
- Provides informal guidance and support to team members

**Requirements and Preferred Skills**:

- 2-3 years of experience in a similar role or industry
- Knowledge of best practice Customer Service
- Proficiency in using MS Office, Teams, and other relevant business software
- Experience with SAP or relevant top tier ERP
- Experience with contact centre system (e.g. Genesys, Amazon Connect, Cisco SIP, Avaya) is advantageous
- Excellent command of the English language (oral and written)
- Strong capability to influence and engage while building strong relationships, and therefore requires interpersonal and human relations skills
- Confidence in speaking on the phone with customers, preferably in a previous customer service role
- Selling skills and technical aptitude or understanding
- Attention to detail
- Can perform independently and effectively, when under pressure
- Ability to collaborate closely with other company employees

  • Customer Service Coordinator

    5 days ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    3 days ago

    Dandenong, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • senior customer service coordinator

    18 hours ago

    Dandenong, Victoria, Australia Beaumont Tiles Full time $80,000 - $120,000 per year

    BEAUMONTS - Creating dream spacesJoin the tile industry leader within the Bunnings/Wesfarmers groupCollaborative national team - join the experts in delivering exceptional outcomes for our customersAttractive salary + Incentive bonuses + Exclusive employee discountsWork from home 3 days per fortnightTHE ROLE...We are seeking a motivated and experienced...

  • Service Coordinator

    3 days ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 6423**Service Coordinator, VIC & TAS** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Customer Service

    17 hours ago

    Dandenong, Victoria, Australia Gold Tiger Logistics Solutions Full time $60,000 - $80,000 per year

    Gold Tiger Logistics Solutions is currently seeking a Customer Service Admin Officer to be a part or our growing team.This position is located at our Melbourne Branch in Dandenong South. This position is Full Time Monday to Friday.You will be responsible for ensuring effective and timely communication to our customers regarding their national freight...

  • Customer Service Representative

    7 days ago

    Dandenong, Australia Ingram Content Group Full time

    Company Description Become a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world! **Ingram Content Group **is one of the world's largest and most trusted distributors of physical and digital content....

  • Service Coordinator

    21 hours ago

    Dandenong, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...

  • Field Service Coordinator

    1 week ago

    Dandenong, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. **The Opportunity** An exciting opportunity awaits an experienced and motivated individual to join our Service team based in the Dandenong branch. As the Field Service Coordinator, this role will see you organising the day-to-day...

  • Customer Service Consultant

    1 week ago

    Dandenong, Victoria, Australia Momentum Consulting Group Pty Ltd Full time $70,000 - $80,000 per year

    About usMomentum has partnered with our client, a market leading manufacturer based in Dandenong South, to assist in finding their newest Customer Service Consultant This role is a full time (Monday to Friday, 8:30AM to 4:30PM) position, with the option to work two days from home each week.BenefitsHybrid Working Options (2 Days WFH)$70-80K + SuperExcellent...

  • Customer Service Coordinator Concrete Retaining

    2 weeks ago

    Dandenong, Australia Outback Sleepers Victoria Full time

    We are a fast growing precast concrete manufacturer seeking a full time Customer Service Co-ordinator. Reporting to the Operations Manager you will assist with product sales and customer support. Key Responsibilities - Face to face customer service - Respond to customer telephone and online enquiries, orders, dispatching and complaints. - Advising...