Telephone Debt Collector

**Telephone Debt Collector**

**Commercial Credit Services - Blacktown, NSW**

Are you ready to take the next step in your career and grow with a dynamic organisation? Commercial Credit Services is seeking a motivated and engaging individual to join our team as a Telephone Debt Collector who see this as a long term opportunity.

**Who We Are**:
At Commercial Credit Services, we specialise in providing tailored debt recovery solutions to businesses across various industries. With a focus on professionalism and care, we assist our clients in recovering outstanding debts while maintaining positive relationships with their customers. Our commitment to excellence and ethical practices sets us apart as a trusted partner in the credit services sector.

**Position Details**:

- _**Location**_: Blacktown, NSW
- _**Hours**_: Monday to Friday 9:00am to 5:00pm

**About the Role**:
As a Telephone Debt Collector, you will play a key role in managing customer accounts and ensuring efficient debt recovery processes. This is a fantastic opportunity for someone who is driven, has excellent communication skills, and is eager to develop professionally in a supportive and growth-focused workplace.

**We’re seeking a dedicated team member who**:

- Who sees this as a long term role 24 months+
- Is engaging & loves connecting with people.
- Is eager to learn & grow within the company.
- Has the ability to take on Feedback constructively.
- Thrives on negotiating & finding solutions.
- Is Friendly, caring, and approachable.
- Values collaboration & thrives in a team Environment.
- Is Resilient, can handle challenging conversation or rejections with composure.
- Is Patient & Diplomatic in resoloving dispute in a calm and measured approach.
- Loves problem solving, is quick thinking and adaptable in addressing objections or finiding alternative solutions.
- Is Empathatic with strong listen skills to allow you show that you understand a customers situation to be able to build rapport to help achieve a positive outcome.

**Why Join Us**?

At Commercial Credit Services, we are dedicated to building a vibrant workplace where your career can truly flourish. We believe in nurturing talent, encouraging professional development, and supporting our team members as they expand their skills and discover their full potential.

This role presents an excellent opportunity for individuals who are eager to learn, grow, and thrive within our business. If you're passionate about developing your career and contributing to a forward-thinking company, we'd love to hear from you.

**How to Apply**:
If you're looking for a chance to join a forward-thinking company and make a difference, we want to hear from you Please submit your resume and a brief cover letter detailing your suitability for the role and ensuring you cover off on why you are the dedicated team member we want.

**Job Types**: Full-time, Casual

Pay: $31.00 - $32.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Morning shift

Supplementary Pay:

- Bonus

Application Question(s):

- When can you start?
- Can you work 9am to 5pm Monday to Friday?
- How long do you see yourself working with Commercial Credit Services?
- Do you speak any other languages fluently, if so what?
- If currently working, how many weeks’ notice, do you need to provide?
- The role is based in our Blacktown office, are you OK working from our Blacktown office?
- Why do you want to do this role?
- What is your best contact phone number?
- What time are you available for a telephone interview?
- Are your Australian Cizten or Resident?
- If you are not an Australian Citzen or Resident, what VISA do you have, and what are the restrictions of the Visa if any?

Work Location: In person