Reporting & Insights Analyst

**Reporting & Insights Analyst**
- **Permanent Role/Flexible Location - Sydney/Melbourne/Brisbane**

**About the role**:
The Reporting and Insights Analyst will be responsible for the management and delivery of the reporting calendar and driving meaningful insights that drives business awareness, changes, and improvements across Insurance.

**Key activities include but not limited to**:

- Co-ordinate, facilitate and deliver Risk, Governance and Quality Assurance (QA) reporting for the various reporting cycles including scheduling and engagement of required stakeholders.
- Ensure deliverables (including reports) adhere to Group Risk Management Frameworks, Policies and Standards as applicable.
- Oversight of Risk, Governance and QA reporting to ensure high quality and accurate reporting.
- Identify, design, develop, implement and maintain insights methodologies and/or tools to ensure a consistent approach across Insurance Risk.
- Data analysis to identify data points and data sources required to deliver reporting and insights that support the overall management of risk and compliance within tolerance.
- Deliver meaningful insights with recommendations (where applicable) that target areas to help drive business improvement, decision making and risk maturity uplift.
- Identify opportunities to streamline and/or automate insights and implement appropriate solutions.
- Consult and influence stakeholders to ensure insights turn into actions.
- Convey / communicate analysis outcomes and recommendations via reporting.
- Support with the co-ordination and delivery of reporting changes and initiatives from Group and/or Reporting & Insights Leads including change management activities.
- Pro-actively share learnings and insights broadly across the Insurance Risk team to foster a learning culture and uplift capability.
- Mentor and support Reporting & Insights Consultants to ensure collaboration to drive quality reporting.
- Support BAU Risk, Governance and QA reporting as required.
- Help 1st Line Risk’s ambition statement of #knowriskknowreward come to life. When we and the business truly “know” and understand risk, obligations, and controls (through building capability and maturity), we and the business also “know” the reward for Suncorp and its Customers from avoiding and managing risks and through meeting our obligations.

**More specifically, you will**:

- Deliver upon Insurance Risk’s Reporting Strategy with key pillars being data, automation, self-service, and insights.
- Ensure insights and reporting activities undertaken align with Insurance Risk’s Reporting Service Offering.
- Creation and delivery of reporting schedule for all Risk, Governance and QA reports generated for Insurance.
- Create Insights methodology to be embedded and applied across Insurance Risk.
- Deliver high profile, accurate and compelling analysis / insights to understand the drivers of non-compliance or poor risk practices.
- Make connections and comparisons between related data sets to provide holistic insights regarding business performance, risks and obligations practices.
- Assessing and quantifying execution of solution design implementation and on-going impact assessment at all levels.
- Deliver regular insights for Insurance on Risk, Compliance and QA data that drives changes in business and customer outcomes.
- Identify barriers to the delivery of exceptional customer service through analysis and insights.
- Drive capability uplift across Insurance Risk on how to draw insights from data.
- Development of systems and processes for gathering (multiple sources) and storing data.
- Delivery of key change activities for Group Risk Initiatives.
- Establish effective ways of generating insights through automation.
- Make connections and comparisons between related data sets to provide holistic insights regarding business performance and risks and obligations practices.
- Work collaboratively with other data and reporting roles across Insurance, 2LoD and CRO to ensure synergy between teams by avoiding duplication and identifying opportunities for reuse.
- Support and contribute to the successful delivery of Insurance Claims & Operations (ICO) and Insurance Product & Portfolio (IPP) strategic priorities.
- Support (if required) with BAU reporting.
- Establishing a linkage between key deliverables / POW to our #knowriskknowreward strategy.
- Develop, Promote, and participate in initiatives and ways of working.
- Collaborate cross-functionality with our Business Partners (T&T, Banking, Projects etc)

**About you**:

- Relevant degree in Business, Law, or related field (Desired)
- ISO31000: Risk Management training (Desired)
- Territory Studies relating to data, insights, and modelling
- Data science experience and working with Python (Highly Desirable)
- Minimum five (5) years appropriate industry experience in Insurance or Financial Services
- Minimum five (5) years’ experience within business analysis / insights or a rel