Operation Manager

4 days ago

Glebe, Australia Umano Medical Full time

**Join us in making a difference - Operation Manager**

Are you a hands-on leader who thrives on building efficient systems, developing people, and making a real impact? At **Umano Medical**, we’re not just delivering products—we’re improving the lives of patients and caregivers through innovation, service, and care. As we continue to grow in Australia, we’re looking for an **Operations Manager** who shares our passion and purpose.

In this pivotal role, you’ll be responsible for overseeing and developing our operational footprint across the country—from service and logistics to team leadership and continuous improvement. You’ll work closely with our sales and service teams to ensure seamless delivery, exceptional customer support, and operational excellence that supports our mission.

Join a team where your leadership will be valued, your ideas will shape the future, and your work will directly contribute to better outcomes for those who need it most.

**Key Responsibilities**

**Operational Leadership**
- Develop and manage all operational activities across Australia, ensuring alignment with company goals.
- Supervise and support service operations to maintain high standards of customer satisfaction.
- Ensure strong national field technician coverage and negotiate with service partners to support regional needs.

**Customer Support & Service**
- Maintain high availability and responsiveness of phone-based customer support.
- Take customer calls and ensure timely resolution of service requests.
- Oversee service KPIs and implement improvements where needed.

**Warehouse & Logistics**
- Supervise warehouse operations, including shipping, receiving, and incoming inspection.
- Manage inventory levels (min/max), accuracy, and non-conformity (NCR) processes.
- Participate in hands-on tasks such as unloading containers and packaging service parts.

**Team Development**
- Recruit, coach, and grow the Australian operations team.
- Conduct quarterly performance reviews and support individual development plans.
- Foster a culture of accountability, collaboration, and continuous improvement.

**Cross-Functional Collaboration**
- Work closely with the sales team to align delivery strategies with customer expectations.
- Participate in operational planning and execution across service, logistics, and warehouse functions.

**Continuous Improvement**
- Identify and implement process improvements across all areas of operations.
- Ensure compliance with company policies and local regulations.

**Requirements**:

- BAC / College degree in a technical or administration
- Minimum 5 years experience in management, logistics and operations
- Problem solving skills
- Experience in after sales / customer management
- Knowledge of Office Suite, Outlook
- Experience in inventory / warehouse management
- Autonomus/Ressourceful
- Team player and good communicator

Pay: From $85,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Work Authorisation:

- Australie (required)

Work Location: In person

  • Hotel Manager

    6 days ago

    Glebe, Australia Kauri Foreshore Hotel Full time

    The Kauri Foreshore Hotel is a much-loved **local favourite in Glebe**, known for its relaxed atmosphere, live music, and friendly community feel. We’re now looking for an experienced and motivated **Hotel Manager** to join our team and lead day-to-day operations. As Hotel Manager, you will be responsible for overseeing the daily running of the hotel,...

  • Café Manager

    2 weeks ago

    Glebe, Australia BOWAN ISLAND BAKERY Full time

    Job Title: Café Manager Location: Glebe Position Type: Full-Time Pay: 70,000 Work Authorisation: Australia (required) About us: Bowan Island started 85 years ago in the Pacific Northwest of North America. Finding its roots in a small community in the Vancouver Islands, our starter has been continually fed, nurtured and curated since. This has allowed it to...

  • Licensee / Venue Manager

    9 hours ago

    Glebe, Australia Bonnie Hotels Full time

    Bonnie Hotels is small, family run business with hotels from Sydney to the Southern Highlands. We are currently seeking a venue manager / licensee for our Glebe hotel as we expand our business. Duties include but not limited to: - Overseeing the day to day operations of the hotel - Rostering - Stock control - Staff management - Gaming (knowledge of Global...

  • Transmission Noc Manager

    6 days ago

    Glebe, Australia TPG Telecom Full time

    Exciting time to join a top 100 ASX listed business with big goals - Hybrid working arrangement - mix of WFH/office - Access to a great selection of benefits We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which...

  • Retail Store Manager

    1 week ago

    Glebe, Australia St George Restaurants Pty Ltd Full time

    **Job Title**: KFC Retail Store Manager **Location**: Broadway - Sydney CBD **Employment Type**: Full-Time **Salary**: $80,000 - $90,000 Package + Incentives **Application’s Close**: Friday 23rd May 2025 **About KFC**: Kentucky Fried Chicken’s history begins with Colonel Harland Sanders, who developed his signature Fried Chicken using his secret blend...

  • Store Business Manager

    4 days ago

    Glebe, Australia Officeworks Full time

    **Title**:Store Business Manager**: - Location: Glebe, New South Wales, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Store Manager Broadway

    2 days ago

    Glebe, Australia Lovisa Full time

    **Make Your Mark in Retail - Join Lovisa as a Store Manager!** Are you ready to lead a high-energy team while helping customers shine with the latest trends in affordable jewellery? Lovisa is looking for a passionate, fashion-forward **Store Manager** to take charge and lead our store to new heights! If you love inspiring others, thrive in a fast-paced...

  • The Athletes Foot Store Manager

    2 weeks ago

    Glebe, Australia The Athletes Foot Full time

    **About us**: Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand with over 20 brands & 21 online platforms. At The Athlete’s Foot, our team members are highly passionate about health and fitness which helps with inspiring,...

  • Chief Data Officer

    2 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Executive Director this newly designed 6-month part time contract will establish the Data Management for MSF Australia. Acting as a business strategist, advisor and data quality steward you will bring together technology and business through the design of a data management strategy. Initial accountabilities will include establishing the...

  • Donor Acquisition Coordinator

    2 weeks ago

    Glebe, Australia Médecins Sans Frontières Australia Full time

    Working within the Fundraising team, this short-term contract will support the Individual Giving Manager to execute various donor acquisition projects as well as promote and protect the Médecins Sans Frontières brand in Australia and New Zealand. You will be accountable for project managing various acquisition programs across direct mail, digital,...