Customer Support Coordinator

1 day ago

Scoresby, Australia Country Fire Authority Full time

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

**About the Role**
- Put customers at the heart of everything we do_

Working as part of the Logistics team, you'll contribute to the development, implementation and evaluation of processes that ensure exemplary service. Your strong customer service skills and ability to deliver outcomes on time will be key to supporting CFA volunteers and achieving team objectives.

**About You**

You are highly organised, able to prioritise tasks to meet competing demands and have excellent administrative skills, including record management and processing. You work well independently, using initiative to get things done, but also enjoy collaborating as part of a team.

You will be able to demonstrate proficiency in Microsoft Office and experience with inventory or order management systems like SAP, with a general understanding of logistics and order delivery processes. Above all, you are committed to providing exemplary service to customers and stakeholders alike.

**_ A detailed position description is attached._**

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

**CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.**

**Applications close: 11:59pm 18 September 2025.

  • Learning and Development Coordinator

    1 week ago

    Scoresby, Australia Melba Support Services Full time

    12-month fixed term contract - Flexible working arrangements - predominantly WFH with 1 day in office per week (Scoresby or Lilydale) - Competitive salary + Super including NFP salary packaging - Join a values-oriented Human Rights Organisation **About Us**: Melba has been supporting the Victorian community for over 50 years. What began with three families...

  • Ndis Rostering

    1 week ago

    Scoresby, Australia melba support services Full time

    Melba Support Services are actively recruiting for a NDIS Rostering & Viability Coordinator to join our NDIS Submissions and Funding team. This is a full time permanent opportunity based from home and our office in Scoresby (Hybrid). In this role, you will develop and maintain our Supported Independent Living (SIL) rosters, in partnership with our Outcomes...

  • Operations Support Coordinator

    3 days ago

    Scoresby, Victoria, Australia Leidos Full time

    Life Days are the Leidos way of recognising that we all need extra time to take care of life.By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International retailers.Due...

  • Operations Support Coordinator

    4 days ago

    Scoresby, Victoria, Australia Leidos Full time

    - Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.- Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International...

  • Operations Support Coordinator

    4 days ago

    Scoresby, Victoria, Australia Leidos Full time $90,000 - $120,000 per year

    Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International...

  • Shift Replacement and Casual Workforce Coordinator

    3 days ago

    Scoresby, Australia Melba Support Services Full time

    12-month contract with part-time hours ranging from 29 to 36 per week - predominantly WFH - Primarily evening shifts from 1:15 pm to 9:00 pm, covering Monday to Sunday, with some early morning hours from 5:45 am to 1:30 pm - Salary range of $63,000 to $69,000, plus Super - Join a values-oriented Human Rights Organisation About Us: Melba has been supporting...

  • Customer Service Support

    13 hours ago

    Scoresby, Australia Safety Xpress Full time

    An exciting opportunity exists to join our Scoresby-based safety product and installation company. We are currently seeking an Customer Service Support to join our friendly and expanding team. **Key Duties and responsibilities include**: - First point of contact for end-to-end Online Sales related enquiries - Liaise with customers, suppliers and the...

  • Ehsq Coordinator

    4 days ago

    Scoresby, Australia Johnson Controls International Full time

    **Who we are**: Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the...

  • Call Centre Customer Support

    1 day ago

    Scoresby, Australia Weploy Full time

    **Benefits**: Work with an** incredibly supportive Australian company** **Onsite support & training** **Great pay** - above award $34.48 per hour + super **Career growth** - temp to perm opportunity for the right person **Role Details**: Customer Service Consultant - Make a Difference! Asap start Casual assignment working full-time hours | 37.5 hrs each...

  • Sales Coordinator

    1 week ago

    Scoresby, Australia Linde Material Handling Pty. Ltd. Full time

    Are you ready to contribute to something greater with a global leader in material handling, safety, innovation, energy, automation and sustainability? We’re searching for a strong passionate Sales Coordinator to join our Sales Support team. You’ll be supporting the efficient running of our sales, rental and transportation functions, contributing to our...