Operations Manager, Children's Cancer Centre

**Overview**:
**Work Type**:Fixed-term - Full-time

**Salary**: $135,000 - $160,000

**Grade**:Grade not specified

**Occupation**:Health and allied health

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:13588

**Operations Manager
- Children’s Cancer Centre**- Hub of medical precinct in Parkville, Melbourne- Senior leadership opportunity- Parental Leave cover for 12 months

**About the Role**
- This is a Fixed Term Full Time position to cover Parental Leave for 12 months, at 80 hours per fortnight within the Children’s Cancer Centre at RCH.
- You will be responsible for providing strategic and operational leadership for the Children’s Cancer Centre (CCC), ensuring the delivery of safe, efficient, and high-quality care. You will support long-term service planning, workforce optimisation, and continuous improvement, aligned with the CCC’s vision for excellence in paediatric cancer care and research.
- With responsibility for financial oversight, including budget management, resource allocation, and strategic business planning, you will ensure sustainable service delivery. A key aspect of the role is facilitating collaboration between the CCC Director, the General Manager, Specialty Medicine, and senior clinical and operational leaders across inpatient, outpatient, research, pharmacy, and laboratory services to drive integrated and coordinated care.
- Classification for this position will be at AO99.

**What you’ll achieve**:
**Operational Leadership and Strategic Alignment**- Lead the development and continuous improvement of CCC operations in partnership with the CCC Director, ensuring alignment with the RCH Strategic Plan and long-term sustainability.- Oversee access and flow across inpatient and outpatient services to optimise patient care, service efficiency, and resource utilisation.- Evaluate operational and financial data to inform strategic planning and resolve organisational challenges.- Identify and address systemic limitations, proposing solutions to enhance CCC performance.- Drive strategic alignment between clinical and research operations, supporting integrated service delivery and innovation.- Provide leadership and support in the management of complex clinical and operational scenarios, ensuring appropriate resolution and coordination of care across multidisciplinary teams.- Identify and address clinical and occupational health and safety risks in collaboration with senior leaders.

**Leadership and Workforce Development**- Provide mentoring and leadership to senior CCC staff, including stream leads, the clinical trials manager, and psycho-oncology team leader.- Oversee recruitment, onboarding, and training of new staff, including Fellows, consultant paediatric oncologists, and advanced practice nurses.- Promote a resilient, skilled, and multidisciplinary workforce through effective staff management and professional development.- Lead and oversee core workforce management activities, including staffing administration, role development, and operational approvals.- Foster a positive workplace culture aligned with RCH Values and the Compact.

**Financial and Resource Management**- Manage the CCC’s budget in collaboration with the Finance Business Partner, including oversight of establishment EFT balances, expenditure, and revenue to meet performance targets and ensure financial sustainability.- Lead the development of business cases, financial reports, and forecasting to support strategic initiatives and operational planning.- Oversee payroll, invoicing, and financial compliance processes, providing analysis and solutions for budget variances and operational efficiency.- Continuously evaluate and enhance financial systems, staffing models, and resource utilisation to support long-term service sustainability and strategic alignment.

**Governance, Reporting and Accreditation**- Ensure compliance with legislative, policy, and accreditation requirements through robust reporting, audit processes, and quality assurance activities.- Maintain data integrity and oversee service-wide reporting, including workforce metrics, leave liability, and performance indicators.- Partner with the CCC Quality Manager to support continuous quality improvement, coordinate accreditation activities, and ensure timely completion of audits, reviews, and reporting obligations.

**Service Improvement and Stakeholder Engagement**- Lead priority service improvement projects and change management initiatives to enhance departmental capability and responsiveness.- Enhance collaborative practices across internal and external stakeholders, including corporate support services and professional disciplines.- Support the development and maintenance of clear clinical pathways, quality measures, and operational systems.- Collaborate with the RCH Foundation, supporting engagement with philanthropic partners and donors.

**Your skills and experience**- Tertiary qualification in a relevant discipline.- Demonstrated le