Medical Liaison Officer

Medical Liaison Officer
- At Western Diagnostics Pathology, we’re committed to supporting practitioners by delivering timely, accurate, and high quality diagnostic results. We know that patients all across Western Australia rely on us to collect, analyse, and report results - and it’s a responsibility we take very seriously.

Our vast spectrum of pathology testing services and collection centres are maintained by a dedicated team of highly qualified, professional individuals delivering an extensive, reliable and quality service.
Western Diagnostics Pathology is part of the broader Healius Pathology Pty Ltd network of specialist pathologist practices. As such, Western Diagnostics Pathology has the governance and support infrastructure that comes with being part of a top 100 ASX publicly listed entity.**About The role**
- Reporting into the Business Development and Sales Manager - Revenue as a Medical Liaison Officer, you act as the bridge between the business and healthcare professionals. You are responsible for delivering revenue growth and promoting the services of the Pathology businesses to the Perth region and surrounding Regional Areas.- This is to be achieved through taking a targeted approach to the market, driving strategic marketing and sales initiatives, and managing new and existing referrers whilst communicating and collaborating with all internal stakeholders.**Key responsibilities**
- Manage and develop current referrer relationships, whilst delivering on current marketing strategies
- Act as the first point of contact for referrer matters with a customer-focused attitude
- Resolve and/or escalate referrer issues or complaints as they arise
- Develop and execute a comprehensive territory plan and deliver revenue on growth strategies
- Increase revenue to assigned territory in line with the budget expectations
- Identify new customer opportunities and develop relationships to gain new referrers
- Increase referrer base in line with predefined KPIs
- Maintain ongoing competitor and market analysis
- Achieve revenue targets via the implementation of revenue growth strategies.

**Role Competencies**
- Current Drivers Licence is essential
- Qualification in a Health Science, Business, Sales, or Medical Terminology is desirable but not essential
- Recent graduate or industry background is desirable but not essential
- Demonstrated sales experience with a history of achieving sales targets, preferably in healthcare is desirable but not essential
- Excellent written and verbal communication skills is essential
- Commitment to delivering exceptional customer service to referring practitioners is essential
- Strong organisational and time management skills is essential

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport - access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

**Our commitment to diversity and inclusion**
- Western Diagnostics Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.**How To Apply**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.