Associate Director, Student Lifecycle and Delivery

2 weeks ago

Melbourne, Australia RMIT University Full time

Overview:
Associate Director, Student Lifecycle & Delivery Services
- Join the leadership team at RMIT’s flourishing College of Vocational Education.
- Drive direct impact on student experience and outcomes.
- Based at the Melbourne campus with potential work across other RMIT campuses.

About the Role

The Associate Director, Student Lifecycle & Delivery Services is an integral leadership role within RMIT's College of Vocational Education (CoVE). This role presents an exciting opportunity to join a well-functioning unit, delivering essential student services and operational support while leading strategic improvements in operations, processes, and service delivery.

You will play a key role in the College’s strategic initiatives, including the interpretation and implementation of policies and procedures, compliance with regulatory frameworks, and the successful delivery of services aligned with RMIT's broader systems and goals.

To be successful in this position, you will bring:

- A track record of leading comparable teams in size and nature with a strong focus on student service and experience.
- Demonstrable experience in identifying, designing, and delivering service improvements based on data-driven insights and innovative approaches to service delivery.
- A strong understanding of tertiary education sector including relevant governance and regulatory requirements and frameworks.

Qualifications:
A relevant qualification and experience relative to the key selection criteria outlined in the attached position description.

About the College of Vocational Education

Led by our Deputy Vice Chancellor, the College of VE delivers vocational education to over 20,000 students per year with the aim to:

- lead in practice-based learning
- empower learners for the future of work
- engage industry and community at scale
- grow for impact and influence

The

College of VE

is delivering impact through transformation that creates long-term change.

To Apply

Please submit your CV and covering letter addressing your interest and suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position and complete selection criteria, please review the position description linked here

Associate Director, Student Lifecycle & Delivery Services

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.

LI-Hybrid

Applications Close:
10 Nov 2024 11.59 pm
- _or visit our Careers page for more contact information - _
- ._
- We are a Circle Back Initiative Employer - we commit to respond to every applicant._

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