Enterprise Account Manager

2 weeks ago

Sydney, Australia NICE Systems Full time

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

**Position Summary**

The Enterprise Account Manager is the first and primary customer point of contact selling into a defined sales territory. As the door opening sales expert, you will work in deep collaboration with the pre-sales teams to deliver a compelling value proposition that differentiates the NICE product portfolio from the competition. The Enterprise Account Manager is also engaged in both expanding the customer base into untapped markets as well as displacing NICE competitors from historically aligned companies.

**Reporting into the Director, Sales, ANZ, you will**:

- Be responsible for territory of accounts deploying country and regional resources to maximize business potential.
- Strategically drive revenue with "C" level clients ensuring that quarterly and annual revenue targets are met or exceeded
- Penetrate account at senior levels through executive briefing and meetings, and develop an intimate understanding of customer's business, technical issues and organizational structure, and document using appropriate systems.
- Develop and implement a sales and marketing strategy including strategic account plans.
- Manage successful working relationships with Solution Engineers, Consulting Professionals and Technical Service Engineers.
- Develop road maps for large-scale implementations of our systems and services in the accounts
- Map capabilities of Partners and other Strategic Alliances to target strategic sales opportunities.
- Create a network of relationships to facilitate sales and promote alliances and partnerships.
- Drive and lead the sales, pre-sales, engineering and support efforts for the account to achieve business goals.

**Requirements and Competencies**:

- At least 8+ years’ of Enterprise technology sales experience selling complex software solutions is required, Contact Center (CX) and/or system integration sales will be looked upon favorably.
- Ability to evidence success in consistently meeting targets and managing large complex sales cycles will be necessary to secure the role.

**Required Qualifications**:

- Experience working with channel partners and large enterprise accounts
- Self-motivated, driven, high energy, competitive, attention to detail, comfortable working within a team
- Excellent written and verbal communication skills

**_About NICE _**
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. _
- Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. _
- NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law._

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