Sales Administrator

About Star Hygiene

Star Hygiene provides essential hygiene products and services to consumers and many businesses of all shapes and sizes. Our warehouse is situated in Prestons, NSW.

Benefits of working at Star Hygiene
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Flexible working shifts and arrangements
- Young Innovative company, with scope to grow your career

About the Role

As a Sales Administrator, working closely with our operations, sales and customer service team, you will be responsible for providing administrative support to a sales team by managing sales data, processing orders, handling customer inquiries, coordinating with sales representatives, and ensuring smooth sales operations through tasks like updating customer records, generating invoices, and arranging deliveries, all while maintaining high levels of customer service; essentially acting as the backbone of the sales team by managing paperwork and logístical aspects of sales transactions.

Key responsibilities:

- **Order processing**:

- **Customer data management**:
Maintaining and updating customer information in the CRM system, including contact details, purchase history, and account status.
- **Invoice generation**:
Creating and sending invoices to customers promptly, including accurate pricing and billing details.
- **Payment processing**:
Managing customer payments, tracking outstanding invoices, and following up on overdue payments.
- **Stock management**:
Monitoring inventory levels, coordinating with warehouse teams to ensure stock availability for orders.
- **Customer service**:
Answering customer inquiries regarding orders, product information, pricing, and delivery status.
- **Sales reporting**:
Generating sales reports and analyzing data to identify trends and support sales strategies.
- **Sales team support**:
Assisting sales representatives with administrative tasks like scheduling appointments, preparing sales materials, and managing lead follow-up.

Required skills:

- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficiency in CRM software and Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving and decision-making abilities
- Knowledge of sales processes and procedures

Culture

At Star Hygiene, our motto is Health, Hygiene & Wellbeing. We take pride in being an essential services partner and delivering high-quality professional B2B services. Star Hygiene champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our customers, but also to your wellbeing and career growth. We aim to support you with the tools you need to achieve a fulfilling career.

How to Apply
- Star Hygiene is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply._

**Job Types**: Full-time, Part-time

Pay: $60,000.00 - $70,000.00 per year

Expected hours: 20 - 38 per week

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Day shift

Supplementary Pay:

- Penalty rates
- Performance bonus

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Sales administration: 2 years (required)
- Customer service: 1 year (preferred)
- Administrative: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person