Sales Support Administrator

3 days ago

Prestons, Australia FieldTurf Australia Full time

Maternity Leave Replacement - 1 year contract - fixed term.

Reporting to Operations Director. Full Time 9am - 5pm | Weekdays only

Located in Prestons, NSW. On site only.

Timely and accurate updating of orders and quotations into the system

Booking and accounting for all domestic transport requirements

**ROLE ACTIVITIES**

1. Process Sales Orders from customer orders received

2. Generate production work orders as required including labels for roll ID details

3. Update the Sales Order Register at least weekly

4. Respond to customer queries as required

5. Ensure all documentation is in place to enable product dispatch around Australia (packing slip / weight declaration & consignment notes)

6. Manage the relationship with the Freight Companies

7. Process customer payments as required

8. Answer incoming calls, as needed, and directing call to appropriate staff

9. Performs all ad hoc duties as requested

**PERSONAL ATTRIBUTES**:

- Excellent customer service ethics
- Solid communication and interpersonal skills
- Proven ability to multi-task and time manage
- Advanced Microsoft Word/Outlook/Excel
- Previous experience with MyOB is a plus
- Ability to work in a team

2-year experience in back office and sales administration preferred.

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