Field Technician Team Lead

5 days ago

Wetherill Park, Australia Focal Systems Full time

**Company Description**
Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick-and-mortar retail using deep-learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.

We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train and manage their staff. We have proven this with major retailers around the world.

We are currently expanding our operations throughout Australia. We are looking for a Field Technician / Team Lead who can lead and champion deployments for our first customers in your area. This role will have overall accountability for the successful deployment, maintenance, and adoption of our system.

**Responsibilities**
Overall accountability for deployment, training, and customer success
Supervision of Field Technicians and contractors
Troubleshooting and quality control
Onboarding/scanning products into the system
Routine stops at our client locations for battery swaps and diagnostics
Onsite and offsite maintenance
Learn to build devices and deploy them
Dynamic oversight of services and operations
Serve as a primary point of contact reporting anything relevant in the field back to our Product Team

**Requirements**:
1+ years experience as a Field Service Technician
Proven team lead or supervisory experience
Organized, detail-oriented, dependable, and self-sufficient
Strong customer service orientation
Interested in technology
Thrive in a fast-paced environment
Flexible with your schedule, including nights and weekends
Must have a valid driver's license and ownership of a reliable vehicle
Must have a working smartphone (Android or iPhone)

**Why Focal Systems**:

- Strong Mission and Values_
We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.
- Exceptional Team_
We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.
- Outstanding Partners_
We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.

**Benefits**
Paid Time Off & Sick Time

**Job Types**: Full-time, Part-time, Casual

Pay: $30.00 per hour

Schedule:

- Flexible hours

Licence/Certification:

- driver's license (required)

Work Location: In person

  • Field Service Technician

    2 weeks ago

    Wetherill Park, Australia IN2 Staffing Solutions Full time

    The purpose of the role To support the Target Market Concrete, by providing professional, efficient and effective services to internal and external customers in all service aspects of the business while meeting or exceeding our customer service standards. About the role: The Service Technician role shall include, but not be limited to the following...

  • Field Technician

    2 weeks ago

    Wetherill Park, New South Wales, Australia Fatra Australia Full time

    Join Fatra Australia, a leading supplier of premium waterproofing membranes and roofing systems used on Australia's most high-profile projects, from the Sydney Fish Markets to major data centres and commercial developments.We're searching for a motivated Field Technician to deliver technical support, site inspections, and training across our growing...

  • Field Supervisor

    1 week ago

    Wetherill Park, Australia Service Stream Full time

    Primary Location Wetherill Park - Service Stream Job Description Summary An exciting opportunity has arisen for a Field Supervisor to join ServiceStream in our Wetherhill Park office. About the Role Service Stream’s Utilities division are currently seeking a Field Supervisor to lead a team of qualified electricians performing meter...

  • Field Supervisor

    1 week ago

    Wetherill Park, Australia Service Stream Full time

    Primary Location Wetherill Park - Service Stream Job Description Summary An exciting opportunity has arisen for a Field Supervisor to join ServiceStream in our Wetherill Park location About the Role About the Opportunity Service Stream’s Utilities division are currently seeking a Field Supervisor to lead a team of qualified electricians performing...

  • Shift Team Lead

    2 weeks ago

    Wetherill Park, Australia Ocado Group Full time

    **In Australia, Ocado has an exclusive relationship with Coles Australia to modernise and streamline they way they operate their successful supermarket and distribution business with the implementation of our OSP system in Sydney. Ocado's unique, proprietary and industry-leading technology is set to transform Coles in nation first technology that is enjoyed...

  • Field Service Technician

    2 weeks ago

    Wetherill Park, Australia Biesse Australia Full time

    **BIESSE GROUP.** Established since 1969, we have grown to become a multinational industrial group manufacturing technology for processing wood, glass, stone, plastic and metal. Biesse operates in over 160 Countries with 13 manufacturing sites and a direct presence in the main world markets. Biesse customers include industry leading companies and some of...

  • Field Service Technician

    7 days ago

    Regents Park, New South Wales, Australia JLG Industries Full time

    JLG Industries are seeking experienced Field Technician for our Regents Park facility to service elevated work platforms, lighting towers, telehandlers, forklifts and small construction equipment such as mini dumpers.Field Technicians work with both internal and external stakeholders to ensure customer needs are met.About JLGAt JLG, a global leader in aerial...

  • Field Service Technician

    2 weeks ago

    Regents Park, Australia JLG Industries Inc Australia Branch Full time

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...

  • Technician - Electrical

    4 days ago

    Wetherill Park, Australia Cummins Full time

    **Power Generation Field Service Technician - Electrician - $5000 sign on bonus** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to...

  • Service Technician

    4 days ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    **SERVICE TECHNICIAN NSW** Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 state of the art facilities worldwide, our product & passion for providing total customer solutions is second to none. **Field Service technician Responsibilities /...