Medical Receptionist

Excellent opportunity at the Gordon Doctors in Gordon NSW, to join our patient focused and friendly team, delivering the highest level of service. We are looking for the right people who bring positivity, compassion, maturity and ability to embrace the epitome of healthcare.

Qualifications & experience
- A compassionate and caring nature
- Excellent presentation, phone manner, communication and persuasion skills
- High computing skills are required
- Attention to detail and accurate administration skills
- Proven ability to prioritise and multitask in a very fast paced/dynamic environment calmly while maintaining excellent service and demeanour
- Confident in leading and managing customer flow
- Ability to work independently with autonomy as well as communicate well with a team
- Discretion in maintaining privacy
- More than 1-2 years experience in customer/client service and/or administration, in healthcare or other industries

Tasks & responsibilities

As the face of the practice, you will hold an important position, demonstrating world class service from booking appointments on the telephone to directing patients appropriately. You will be liasing with doctors, nurses, patients, other healthcare professionals and many parties in performing administration duties which include among others, billings, payments and claims. Maintaining a highly professional environment as well as ensuring infection control standards are met, will ensure only the best can be expected from our practice.

Availability:

- Position 2: 10-15 hours including Sat mornings.
- Combination of different hours 7.30am-2pm or 1.30pm-7pm within opening hours of 7.30am-7pm.
- Flexibility is required in rostering to fill in for holidays and busy times as the same will be afforded yourself by your team of 4-6 weeks per year or by prior arrangement

**Benefits**:

- Be part of a dedicated team working in a satisfying and friendly environment
- Making a difference to people and their lives
- Maintain work life balance in this part-time local role
- Further professional development in healthcare management

Our values

This is not a corporate or group, is privately doctor owned and functions as a pleasant environment to do excellent work in care. At Gordon Doctors we focus on patient care. Every member of the team contributes to better outcomes and greater sustainabillity where we continually strive to improve.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $30.00 - $45.00 per hour

**Benefits**:

- Professional development assistance

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Fluent English (required)

Work Location: In person