Trainee Business Administrator

**About the Company**

Triskele Labs are a leading provider of cybersecurity to Australian organisations. With a team across Australia, New Zealand, the Philippines, the United Kingdom and North America, our global team deliver quality outcomes for clients to reduce the risk of a cyber compromise. We operate a team across Advisory, Offensive and Defensive services to provide a holistic service offering to our clients that we are protecting.

**About the Role**

This is a great opportunity to kickstart your career in business administration and sales support, and get paid to earn a nationally recognised qualification and learn from our amazing team along the way.

With strong growth across our sales and delivery teams, we are looking for a dedicated Business Admin Trainee to take ownership of our proposals and give our team more time to focus on selling.

In this role you will be responsible for supporting the team by writing, formatting and sending client proposals, and assisting to keep our proposal system up to date. You will also have the opportunity to work closely with different teams across the business.

Training on how to use artificial intelligence (AI) tools to speed up your writing and boost the quality of your work will be part of your learning experience along with completion of a Cert IV Business.

We’re looking for someone enthusiastic, organised, and keen to learn. You don’t need years of experience - we’ll train you on everything you need to know. We’re more interested in your attitude, motivation, and attention to detail.

This role is perfect for recent school leavers or someone looking for a new career path.

**Applicants for this role MUST**:

- **Be an Australian citizen**:

- **Not have completed any qualification higher than a Certificate 4**:

- **Be Melbourne based and willing to work full time from our Collins St Melbourne Office**:

- **Be willing to commit to complete a formalised traineeship**:

- **Have completed a Cert III Business or had some prior working experience.**

**Requirements**:
**What You'll Learn and Do**
- Write and send client proposals that clearly explain our services
- Work with templates and improve the way we present information
- Manage and update our proposal system (we currently use Qwilr)
- Use HubSpot (our CRM) to connect proposals with our sales pipeline
- Tailor proposals to suit each client, working closely with our Sales Director
- Use AI tools to improve your writing and efficiency
- Support the Sales and Revenue Operations team with general admin tasks
- Understand how cybersecurity services are delivered and communicated

**What We’re Looking For**
- Strong written and spoken English and an eye for detail
- A love of clear, professional communication
- Confidence using Microsoft Word, Excel and other digital tools
- Organised, reliable and proactive
- Open to feedback and learning new tools like HubSpot and Qwilr
- Interest in IT, cybersecurity, or working in a fast-paced business environment
- Comfortable working with others and asking questions when needed
- Willingness to learn and use AI as part of your daily work

**Why This Role Matters**

This role will directly free up our sales and delivery team to focus on clients. You will be the person behind the scenes making sure every proposal goes out on time, looks sharp, and clearly articulates what we do. Your work will have a visible impact on how we win business and scale the company.

**Benefits**

**Why Join Triskele Labs?**
- You’ll be part of a growing, supportive, and fun team
- Learn from experts in cybersecurity, sales, and operations
- Work in a modern office in the heart of Melbourne
- Enjoy team events and social activities
- Access to a free Employee Assistance Program (EAP)
- Be part of a company that cares about its people and culture

**Traineeship Details**

You will be enrolled in a **12-18 month Certificate IV in Business or similar** as part of this role. You’ll gain real-world experience while working towards a nationally recognised qualification. Upon successful completion, you may have the opportunity to move into a permanent role at Triskele Labs.

Please submit your **resume** and a **cover letter** outlining what is it about starting a Trainee Business Administrator role at Triskele Labs that motivates you and how you meet the eligibility requirements?