Costco Ipswich Gas Station Supervisor- Full Time

**Position Summary**

Oversees employees and coordinates activities at the Gas Station. Pumps gas, swipes payment cards, provides member service, cleans up spills, and responds to potential emergencies

**Job Duties/Essential Functions**
- Leads, schedules, provides training, encouragement, advice, and feedback to Gas Station employees
- Reviews employee timecards, participates in employee reviews
- Greets member, swipes membership and payment cards, removes gas cap, and pumps gas
- Sets nozzle to auto-fill or hand pumps
- Puts gas cap back, returns nozzle to pump, gives member receipt, and thanks member
- Directs traffic as needed.
- Cleans gas spills using neutralizing agent and/or absorbing cloth, disposes of material properly
- Changes filters, performs/arranges for routine equipment maintenance
- Monitors cleanliness of station, including dispensers, data shed, islands, pavement, trash
- Loads pump receipt tape and ribbons
- Performs daily inspections of all equipment
- Performs routine maintenance changing filters and nozzles, changes open and closed signs daily
- Researches area competitive pricing using private vehicle; keys report into computer daily
- Monitors fuel deliveries, signs delivery receipts
- Enforces national fire codes and Costco safety policies, e.g. no smoking, ignition turned off, filling storage containers
- Responds to alarms appropriately
- Uses fire extinguisher if necessary.

**Competency Statement(s)**
- Communication - Clearly articulates information, both verbally and in writing, about services and merchandise in a way that can be easily understood by employees, members, and suppliers. Actively listens to members, employees, and other managers in order to efficiently teach, organise, and respond to department issues. Limits communication of confidential information to those individuals with a need to know.
- Member Service - Exhibits a professional demeanour towards others and is able to maintain composure and make appropriate decisions while under stress. Unselfishly serves others and assists members, employees and suppliers in a prompt and effective manner while following company policies and procedures. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions and making sound decisions that reflect his/her management position and Costco's Code of Ethics. Develops employees by providing constructive feedback about performance, teaching employees how to correctly and safely perform their tasks, and addressing problems or conflicts that arise.
- Self-Motivated - Well-organised and able to identify and prioritise tasks that need to be completed and delegate as appropriate. Ability to multi-task and adhere to deadlines while working independently with mínimal supervision. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for his/her choices and decisions.
- Team Player - Relates well with a variety of personalities and individuals by participating in a professional manner to accomplish the business goal. Empowers and leads employees. Creates positive morale by recognizing conflict and working quickly to solve problems. Delegates responsibilities effectively. Willingness to perform tasks that need to be done and to help others perform their tasks as needed.
- Flexibility - Adjusts positively to change in direction or assignment. Is able to focus on multiple tasks during a work shift. Responds professionally to constructive criticism from management. Adjusts work schedule as necessary to meet business needs. Is able to implement and oversee newly initiated Costco programs.
- Record of Satisfactory Job Performance - Demonstrates satisfactory job performance in a position of leadership as indicated on the most recent review through positive demonstration of Costco’s Success Behaviours, and by a file free from counselling notices related to job performance. Has a proven history of leadership/management ability.