Busway Safety Officer
2 days ago
TMR is currently considering the implementation of a mandatory COVID-19 vaccination policy whereby it would be a condition of employment for TMR employees to be and remain fully vaccinated against COVID-19. Proof of vaccination status may be required as part of the interview process and/or prior to employment. The contact person for this vacancy can provide further information about the status of TMRs policy on COVID-19.
**Accountabilities include**: Busway Monitoring and Incident Management - Takes a lead role in the management of incidents (including critical incidents) on the busway either on the ground or from the Busway Operation Centre. Implement traffic diversion processes and traffic control, basic asset protection and maintenance reviews. - Operate computer-based technologies including a sophisticated CCTV monitoring system to manage safety, security and fire detection, prevention and response. - Proactively respond to anything that may interfere with safety or services during regular patrols on the network. Provide information to management and other stakeholders through; creation and maintenance of incident logs, production of reports utilising integrated computer systems and manual information systems, preparation of daily reports.Contractor Management - Perform regular contractor safety inductions for a range of different contractors that enter the busway. - Act as a key contact for contractors required to access the busways to perform works. Log contractors in and monitor their actions on site to ensure compliance with their traffic control plans and safe work method statements as well as busway rules and any conditions set for the work being performed (such as access times) and escalate issues if required. Check that work has been completed (within their competencies) and maintain a database log of the details.Customer Experience - Educate passengers travelling on the SEQ bus network by providing timely information about busway station rules and general information at stations including scheduling and/or service delays. - Provide front-line customer service to passengers travelling on the network and/or using busway facilities. - Participate in special events that impact the busway such as Riverfire, New Year's Eve and sporting/cultural events. - Actively promote a positive image of public transport, Translink, the Department of Transport and Main Roads, and the Queensland Government at all times. - Provide a high standard of customer service by seeking to understand our customers and their individual needs and treating every customer with respect and courtesy. - Provide appropriate information and assistance to those that may require additional support to access our network.
Safety - Monitor and proactively manage passenger safety on the busway by: o Assessing the priority of incidents and deploying internal and external resources as required. o Assuming the role of Fire Warden during evacuation of King George Square facilities. o Providing first aid in medical emergencies. - Conduct routine security and maintenance checks in addition to adhoc works, for example: installing information posters, removal of litter on platforms. - Seeking to continually improve safety for yourself, other employees and customers by reporting all hazards and incidents and ensuring risks are managed appropriately. Other accountabilities and tasks as reasonably directed.Applications to remmain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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Busway Safety Officer
2 weeks ago
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