Operations Manager Gold Coast

Generous Salary & Employee Benefits
- Enjoy Flexible Working Arrangements in a Supportive Environment
- Be part of an inclusive, collaborative & outstanding team

**Your Exciting New Career with Eden**:
We are all about building connected teams, who feel supported and empowered. We believe that if all of our team members feel a sense of belonging then this flows out to the children and families in our centre community. At Eden Academy, we’re committed to providing a fun and rewarding environment where we encourage you to grow and ensure you have all the resources you need to succeed.

**About the company**:
We value, respect & care about our team members and provide a flexible and autonomous working environment; we are very personable. We value your input in growing our centres to be set up for success.
Founded in 2016, we have a team of experienced childcare sector professionals that specialise in childcare leasing, property and acquisitions. With over 15 years’ of involvement in the early education sector the team has had experience in all aspects including the growth of Australia’s largest listed childcare company as well as operating smaller groups and the development of new state-of-the-art facilities.

**About the role**:
You will possess the autonomy to leave your mark and establish a nurturing environment at Eden Academy Centers that is adored by your team, families, and children. We currently have an opportunity for an experienced and driven Operations Manager to join our team. This role is fast paced. You will be responsible for ensuring the smooth running of our existing childcare centres across Queensland with a maximum of 6 centres in your portfolio as well as assisting with on boarding of new services.

**Skills & Experience**
- **A Diploma in Children’s Services or bachelor’s degree **or equivalent
- Kindness, Empathy, A can do attitude & respect
- Experience in multi-site management including compliance and reporting.
- Proven experience of developing and delivering to a quality and safety agenda
- Knowledge and implementation of the NQF and EYLF
- Experience managing budgets and staffing requirements
- Excellent communication, stakeholder engagement, influencing and management skills
- Strong computer skills including Kidsoft, CCSS, ISS, CRM tools
- Strong, practical working knowledge and implementation of the National Quality Framework and the Early Years Learning Framework
- Knowledge of legislative requirements in QLD, NSW and VIC
- First Aid, Anaphylaxis and Asthma certification
- Police Check and Working with Children’s check

**Duties**
- To guide, support and nurture the Centre Manager and their team
- Monitoring and supporting educational leaders and nominated supervisors around the National Quality framework and early years learning framework.
- Monitoring of maintenance and networking with legislative bodies
- Overseeing the strategic plans for each Service
- Leading and Mentoring Centre Managers and staff
- Recruitment of Centre Managers and Key Centre Staff
- Ensuring that Centre Managers build strong relationships with families through effective CRM utilisation and other communication and engagement strategies
- Working with the marketing team to drive strong occupancy and positive word of mouth.
- Managing Service performance including financial performance
- Centre Audits

**Benefits**
- A generous salary and benefits package
- A well-stocked and equipped centre
- Flexible working arrangements
- Funded First Aid, Anaphylaxis, CPR and Asthma Certifications
- Financial support for ongoing education: fully paid Certificate III and Diploma qualifications, and assistance for Bachelor’s Degrees
- Referral system that pays you to refer your family and friends
- Exchange programs with other centres for mentoring and networking
- The opportunity to transfer to other centres in our group

**What’s next?