Merchandising and Administration Officer

3 days ago

Darra, Australia EGR Group Full time

**Merchandising and Administration Officer**

The Australian owned EGR group is a market innovator and leader in manufacturing since 1973. With over 900 employees, our business is well established domestically and works with operations internationally in North America, Asia and Europe.

**Tasks will include**:

- Customer showroom visits to replenish marketing materials
- Connecting customers with additional needs to our sales team
- Collection and input of customer data into the CRM
- Establishing and maintaining effective relationships with purchasing, estimating and designers within that customer base
- Developing target outreach lists from the CRM for E-media marketing
- Supporting Sales team with extracting data from the CRM
- Raise marketing samples orders and ensure they are supplied in timely manner

**Personal Characteristics**:

- Excellent organisational skills
- Highly developed written and verbal communication skills
- Confident, positive, warm, with an out-going personality
- Well presented for a front-facing role

**To be considered you need to be able to demonstrate**:

- Ability to organise and prioritise work effectively within a demanding, fast paced environment.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Customer orientation and ability to adapt/respond to different types of characters.
- The ability to listen to customer issues and provide information, answers, or responses.
- Moderate to advanced skill with Microsoft Word and Excel
- Previous exposure and use of a CRM

**To be successful, you must have the following**:

- Open driver licence with good record
- Available to work Monday - Friday 8am-4:30pm
- Full working rights within Australia

An attractive package, based on relevant skills and experience, will be offered. The role will suit someone who is looking for a long-term career opportunity.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- What is your expected annual salary?

Work Authorisation:

- Australia (preferred)

Work Location: In person

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