General Manager

**The Opportunity**

We are seeking an experienced and strategic General Manager - Commercial and Contracting to oversee and drive the commercial performance of ADF Health Services (ADFHS), encompassing ADF, Department of Veterans Affairs (DVA), and Open Arms (OA). In this pivotal role, you will lead and optimise the commercial outcomes across our portfolio, guiding strategic initiatives, and fostering innovation to improve business performance. This is an exciting opportunity to make a significant impact in the healthcare sector while managing critical contracts and relationships.

**Making an Impact at Bupa**

We are seeking someone with significant experience in senior commercial or contract management, particularly within healthcare or large-scale government contracts. You will have a strong ability to manage complex contracts, foster relationships with key stakeholders, and drive commercial success across a diverse portfolio. Your strategic mindset and leadership skills will be key in ensuring we deliver optimal outcomes for the ADFHS business.

You will add value by:

- Develop and execute growth initiatives for the portfolio, maximising commercial outcomes and aligning with the company’s broader strategy.
- Collaborate with the ADF Director to implement optimisation strategies across the ADF portfolio.
- Oversee the ADFHS Contract, Subcontractor Contracts, and agreements with Joint Health Command (JHC) to ensure commercial viability and success.
- Build and maintain strong relationships with JHC, subcontractors, internal teams, health insurance business stakeholders, and industry groups.
- Exercise high-level commercial judgment in managing financial, contractual, and commercial requirements, ensuring quality and financial outcomes.
- Provide executive oversight and direction in the re-tendering process of existing contracts and the bidding for new government contracts, ensuring alignment with organizational goals and competitive positioning.
- Lead the development, monitoring, and management of performance frameworks for financial and operational contract performance.
- Ensure all contracts comply with legal, regulatory, and company standards, working closely with the Legal team.
- Monitor, report, and analyse contract adherence and performance, ensuring governance and alignment with contract terms, managing improvements and required changes.
- Implement risk mitigation and planning strategies, focusing on contract adherence and proactive resolution of issues with subcontractors.
- Provide industry insights to stakeholders, ensuring a seamless, customer-focused, and financially sound approach to contract management

**About You**

To succeed in this role, you will have:

- Tertiary qualifications in Law, Business or Finance, with post-graduate qualifications or an MBA highly regarded.
- Relevant professional qualifications coupled with professional association and memberships.
- 10+ years contract and commercial management or relevant business experience within government, medical, pharmaceutical industry or healthcare services.
- Significant experience in a business leadership role, with proven success in commercial management, people leadership, stakeholder management and team development skills
- Excellent written communication skills and proven experience in writing board reports, member customer communications and internal communications.
- Legislative understanding of the National Health Act, Privacy Act (Commonwealth) or other relevant

legislation as applicable.
- A high level of contract, financial and commercial acumen, with proven experience in successfully managing commercial contracts (including negotiations), financial and operational performance
- Prior experience within a customer-centric and high performing environment, focused on delivering exceptional value to customers and for our business.
- Exceptional negotiating and management skills with the ability to influence and persuade through highly
- Expert stakeholder management and relationship development skills, underpinned by strategy and execution**What’s In it for you?**

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing, and futures.

Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

To obtain a copy of the Position Description or to discuss this opportunity, please contact Khela Hutchinson (Talent Acquisition Partner). To apply, please do so via the 'apply' button above.
- Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait I