Front Office Attendant
1 day ago
**Company Description**:
**Better begins here**
Crown Resorts is a great place to visit, and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
**The role**
We are looking for **Front Office Attendants** to join our talented and committed hotel team. In this position, you will provide outstanding, personalised customer service, emphasising rapport and connection with our hotel guests. The Front Office Attendant is responsible for delivering quality guest experiences by providing check-in, check-out, and concierge-related services for our visitors at Crown Sydney in accordance with established service standards.
**About you**
- Previous experience in a front office, reception, or guest relations role
- Experience in upscale hotel establishments - desirable.
- Knowledge of **OPERA** - highly desirable
- Must be able to work across a **24/7 roster.**:
- Committed to delivering outstanding customer service.
- Ability to build and maintain relationships.
- Strong organisational and communication skills
- Immaculate presentation and grooming standards.
- Established knowledge of Sydney and its attractions
**What we offer you**
- Be a part of the highly sought-after hotel team for an internationally recognised brand.
- Tailored uniforms provided and laundered by Crown.
- Generous discounts across all Crown hotels and restaurants Australia wide
- Complimentary meals at our on-site staff restaurant
- Access to discounts with our various corporate partners across travel, insurance, heath & wellbeing, fashion, banking & finance, technology, parking
**Additional Information**:
**What you can expect from us**
On top of exciting career possibilities, we offer better exposure to experiences and learning.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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