Home Assistant

Home Assistant - Warralily Gardens

**Job no**: 500207

**Work type**: Part time

**Location**: Armstrong Creek

**Categories**: Aged Care, Nursing, Personal Care Work

**Position Summary**
The Home Assistant works as a team member under the supervision/direction of the Care Manager or Registered Nurse in Charge in accordance with the Aged Care Quality Standards and TLC policies and procedures.

This role contributes to a safe, clean, home like living environment for residents and is responsible for daily servicing of resident’s bedroom including bed making and general tidying of resident’s rooms.

**Qualifications / Experience Required**
Home Assistant does not require any accredited training or formal qualifications

**Key Skills and Competencies**

**Job Competencies**
- Respects the dignity, privacy and individuality of residents and keeps confidential resident information
- Ensuring a high and consistent standard of work in line with TLC policies and procedures, ensuring compliance with relevant legislation

**Personal Competencies**
- Well-developed communication skills
- Attention to detail
- Demonstrates a commitment to a culture of excellence
- Displays a understand service delivery focus
- Presents a positive attitude and an ongoing commitment to position responsibilities and organisational goals
- Ability to work as part of a team, as well as accept direction, responsibility and work unsupervised

**Training and Compliance**

**Mandatory Training**
- TLC Induction
- Health Services Induction
- Reporting Abuse and Serious Incidents in Aged Care
- Manual Tasks in Aged Care
- Manual Handling
- Fire and Emergency Training
- Training modules as outlined on the TLC Training Matrix

**Compliance Requirements**
- Compliance with TLC Vaccination policy
- Current NDIS Worker Screening Check Clearance

**Key Results Areas**

**1. Demonstrates and upholds the mission and values of TLC Healthcare**
- Understands and role models the TLC Values
- Demonstrates a duty of care and mutual respect for colleagues and residents

**2. Demonstrates exceptional commitment to resident environment**
- Respects the individual wishes of each resident
- Contributes to a positive environment for residents and other workplace participants
- Completes duties lists consistent with requirements of the role of a Home Assistant.

**3. Takes responsibility and contributes to maintaining a safe, clean, home like living environment for residents.**
- Cleaning and making of resident’s beds
- Cleaning and tidying residents’ room
- Assisting with delivery and collection of resident’s meal trays and water jugs
- Assist residents with any other general household duties
- Assist in folding and sorting resident clothes in their room when required
- Adhere to Aged Care Quality Standards and relevant legislation.
- Escort residents in walking from their room around the home i.e. to beauty therapy, physio, GP appointment or general walking.
- Assist residents to access TV programs, reading materials, games or other activities.
- Assist in setting up Wi-Fi
- computer software like facetime, Facebook to connect with their loved ones.
- Distributes resident newspapers, mail and other reading material.
- Looks for/Seeks qualified care worker assistance when a resident requires personal care.
- Assists residents to the TLC Café and to serve tea/coffee.
- Responds to call bells and completes non-personal care tasks.
- Reassures and talks with a resident when waiting for care staff to attend a call bell.

**4. Demonstrates a commitment to Quality and Continuous Improvement**
- Works in a manner that ensures TLC Aged Care meets accreditation requirements
- Identifies areas for improvement and actively works to implement improvements
- Provides feedback and discusses proposed improvements and goals with General Manager or Care Manager.

**5. Takes reasonable care to protect health and safety of themselves, colleagues and others in the workplace**
- Participates in training and meetings regarding safety
- Completes incident reports as required

**Measures of Performance**
- Quantitative Measures_
- Reports hazards, near misses and injuries immediately
- Evidence of compliance with risk management policies and procedures
- Attendance at professional development activities, where relevant to the role
- Attendance at staff meetings
- Qualitative Measures_
- Uses personal protective equipment
- Consistently shows respect and values each person’s dignity
- Is accountable for a high standard of work
- Strives for and achieves excellence
- Actively participates and contributes as an effective team member
- Operates in an open, honest and professional manner
- Seeks opportunities to be innovative for improvement
- Demonstrates duty of care and mutual respect for colleagues and residents
- Increased overall satisfaction for each resident
- Demonstrated attitude which is positive and supportive
- Treats each resident as an individual, by actively liste