Servicenow Technical Lead

**ServiceNow Technical Lead**:
**Position Number**:0041167
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department**:Business Services
**Salary**:UOM 10 - $149,670 p.a. plus 17% super
- **Lead the architectural management of the ServiceNow platform to ensure technically sound and feasible design.**:

- **Opportunity to shape ServiceNow strategy and provide mentorship, influencing best practices and technical excellence across the team.**:

- **Brilliant benefits and a flexible hybrid work environment**

**About the Role**
This role sits within the ServiceNow Solutions Team, working closely with Product Managers, Product Owners, and Development Teams, as well as Enterprise Architecture, to ensure ServiceNow development aligns with university goals.

**Your responsibilities will include**:

- Provide thought leadership on optimal ServiceNow design and implementation, focusing on strategic alignment, robust architecture, seamless integration, governance, and continuous improvement.
- Act as the primary technical authority for ServiceNow, overseeing platform architecture, integration, and interfacing technologies.
- Ensure high-level design documentation for clear development, maintenance, and future enhancements, promoting transparency and alignment across teams.

**Who we are looking for**

**You will also have**:

- ServiceNow Certified Application Developer (or higher) certification and ITIL certification with service management experience in an operational setting
- Extensive experience implementing and integrating complex systems, ensuring seamless functionality, optimised data flow, and alignment with organisational objectives.
- Strong functional and technical expertise in ServiceNow, with significant experience in large-scale implementations.

For further information regarding responsibilities and requirements please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your new team - Business Services**
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

**Join Us**
- **Resume**:

- **Cover Letter outlining your interest and experience**

**Please note that you are **not required** to respond to the selection criteria in the.**

If you have any particular questions regarding the job please follow the contact details listed on the.

**Advertised**: 03 Oct 2024 12:05 AM AUS Eastern Standard Time

**Applications close**: 10 Oct 2024 11:55 PM AUS Eastern Daylight Time