Medical Receptionist

Your role at St John of God Berwick

You will provide administrative support to visiting specialists attending St John of God Hospital.

This role encompasses all facets of customer service including booking appointments, patient care, accounts, processing pathology, cleaning, stock management and general ad hoc administrative duties.

We are currently seeking a Medical Receptionists for a Fixed-term, full-time position available from July 2025 to July 2026 (12-month contract covering maternity leave) to join our team at Berwick. Must be available to work Monday to Friday 76hrs a fortnight with rotating shifts between the hours of 7:30am - 6:30pm.

If you're a professional, patient-focused administrator with medical reception experience, we’d love to hear from you

The Position :- Timely and accurate scheduling of appointments, rescheduling and attendance.- Accurate data entry of patient and referral details.- Surgical bookings, including Informed Financial Consent.- Collection of co-payments and health fund billing.- Facilitating a high level of customer satisfaction.- Accurate and thorough completion and signing of all relevant documentation.- Managing appointment diaries for Visiting Medical Officers- An understanding of the process of claiming from statutory bodies Medicare, health fund, TAC and Workcover.

You will have the ability to prioritise tasks and manage workload effectively using strong time management skills, along with excellent communication abilities. You will also demonstrate a capacity to learn and implement new skills and knowledge quickly and accurately.

To succeed, you will have strong computer skills and, ideally, experience in using Excel, Genie, webPAS, Clinic 2 Cloud, Gentu, Argus, Eclipse and meticulous attention to detail.

Desirable attributes include knowledge of medical terminology, familiarity with private health insurance funds and claims processes, and a background or experience in hospital environment.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Permanent role: Salary: $ 59,041.71 - $60,705.31(pro rata for part time), plus 12% Superannuation.- Fixed-term, full-time position available from July 2025 to July 2026 (12-month contract covering maternity leave)- Full training provided inclusive of comprehensive orientation and annual performance and development reviews- Lunches provided during the year for special events- Awards for caregivers of the month- Discounted parking- Opportunity to join Diversity and Inclusion Committee- On site café for caregivers with discounts- We offer a range of salary packaging options tailored to your employment status such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses - up to $18,550 as a permanent employee and a percentage of your earnings as a casual- A healthy work-life balance through flexible work options and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5623.
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._
- All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role._