Ict Support Officer

4 days ago


Hurstville, Australia Ashdown Consulting Full time

$55 P/H Inc super | 12 - month contract
- Hurstville

**ICT Support Officer | $55 P/H Inc super | 12 - month contract**
- $33.40-$49.80/hr + super
- 12 - month contract
- Hurstville

**About the Company**
This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW. We are looking for someone to start ASAP for a 12-month contract paying up to $49.80 /hr + Super. This role is located in Albury.

**About the team**
You will be apart of a highly professional and dedicated cohort who value values, collaboration, communication, and accountability. The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

**About the Role**
We are currently seeking to appoint an ICT Support Officer with a leading NSW Government agency. The ICT Support Officer delivers and supports ICT services for departmental offices, involving the diagnosis and resolution of incidents and deployment of the department’s standardised infrastructure, hardware and systems.

**Key Responsibilities**
- Diagnose and resolve ICT incidents and issues via remote-support tools, telephone and on-site support.
- Ensure all jobs are prioritised and actioned in a timely manner consistent with agreed Support Policy.
- Provide operational technical advice to departmental offices in accordance with the Department’s standardised ICT technologies, policies, and operating procedures.
- Assisting in configuration, deployment and maintenance of a Standard Operating Environment (SOE).
- Maintain accurate records in accordance with Departmental protocols.

**About you**
- Must be a Citizen or Permanent Residents
- Independent problem-solving, self-directed but able to work well in a team

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly.
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support.



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