Workplace Inclusion and Support Officer

2 days ago


Toowoomba, Australia Endeavour Foundation Full time

Located in Toowoomba, QLD
- Full time hours 76 per week Monday to Friday
- Salary packaging benefits available

**Empower People Through Inclusive Employment**

At Endeavour Foundation, we believe in making possibilities a reality for people with barriers to employment. As one of Australia’s leading NDIS providers, our Social Enterprise portfolio offers meaningful employment opportunities that foster inclusion, independence, and community connection.

We’re seeking a compassionate and proactive **Workplace Inclusion and Support Officer**to lead and support initiatives, guide Employment Coaches, and drive process improvements that enhance the experience and outcomes for employees we support.

**What benefits can Endeavour offer you?**
- Salary Packaging Benefits: Package up to $15,900 of your annual salary tax-free, increasing your take-home pay. Entertainment Benefits: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
- Employee Assistance Program: Access to a free and confidential counselling service for you and your family members.
- Wide range of training opportunities to help you grow professionally and develop your skills in a supportive and dynamic environment.
- Discounts on corporate private health insurance plans
- Whitegoods, and appliances
- Paid Parental Leave
- Reward and Recognition Program
- Free flu vaccinations

**About the Role**

You will play a key role in ensuring the success of supported employment programs by providing high-level support, leadership, and guidance. You’ll work closely with Employment Coaches, Site Managers and external stakeholders to create safe, inclusive and empowering workplaces.

You’ll oversee case management, training, behavioural support, and goal development for employees we support, while also contributing to operational compliance, efficiency, safety and financial sustainability.

**Key Responsibilities**
- Lead a team of committed Employment Coaches in supporting employees with disabilities or other barriers to employment to succeed in their careers. This includes supporting transitions to work, transitions to open employment, and transitions to retirement.
- Oversee induction, goal development and NDIS plan preparation
- Ensure effective use of NDIS funding and align workforce planning with business needs.
- Mentor and guide Employment Coaches in person-centred, rights-based employment supports, including complex case management, behaviour support and trauma-informed approaches.
- Lead learning and professional development across the site, including training of Employment Coaches, training of employees that we support and ensuring compliance with changing legislative requirements.
- Lead business improvement processes for all ECs, identifying and implementing innovative and effective solutions to processes, policies and procedures.

**What You’ll Bring**:

- Minimum 2 years’ experience in a related field
- _ Desirable Qualification_ of bachelor’s degree in social work or similar preferred
- Experience in disability support, social work, adult education, or supported employment
- Knowledge of trauma-informed care and NDIS standards
- Proficiency in MS Office and client safety systems
- Willingness to obtain Blue Card, Yellow Card and National Police Certificate

**If this is the opportunity for you, click **‘Apply’.** We look forward to hearing from you



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