National Course Advisor

2 weeks ago

Brisbane Central Business District, Australia Navitas Full time

This role is responsible for ensuring new domestic students are recruited and enrolled into the various courses and programs. The role primarily engages with prospective students by telephone to provide relevant course information and establish service-oriented relationships that lead to increased enrolments, achieving campus and individual enrolment targets.

**The National Course Advisor tasks and responsibilities include**:

- Building rapport and communicating effectively with prospective students to ensure enrolment targets and service metrics are achieved.
- Managing and nurturing all prospective students, enrolments and ensuring compliance measures are met.
- Providing detailed and accurate course, career and market information to students pertaining to the business unit, brand or campus and the associated industry
- Ensuring prospective students’ issues and concerns are resolved within Service Level Agreements
- Preparing reports to reflect sales performance and providing insightful suggestions to further grow the business whilst ensuring expected sales and growth targets are met.
- Maintaining and ensuring all sales systems i.e., sales CRM is updated with accurate data
- Providing feedback and resolving customer queries within service level agreements.

**The person we seek will ideally have the following**:
**Qualifications & Experience**
- Experience within a sales environment with demonstrated proven experience in meeting KPIs and sales targets, preferably within the education sector.
- Experience with sales and service systems i.e. Salesforce CRM
- Excellent communication, strong interpersonal and relationship building skills.
- Self-motivated with a great attitude and willingness to learn new skills.
- Experience working in a team and also autonomously with shared goals.
- Ability to handle competing priorities communicate progress, and manage stakeholders expectations.
- Willingness to embrace change within a dynamic environment of systems, processes, and personnel responsibilities.

**What we can do for you**:

- Collegial and collaborative environment with the aim of academic excellence
- First class modern facilities
- Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance.
- $72,150 pa (Inc Super)

If you are looking to join a purpose driven business, enjoy autonomy and ownership of your role, within a dynamic, energetic, and positive environment where your efforts make a real difference - you will love it here
- Include a CV highlighting your relevant sales experience.
- Include a cover letter outlining “**_your solution-based sales approach _**_and how you ensure your communications follows a general structure designed in order for you to make informed recommendations”._**:
**About Us**

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.

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