Employment Care Coordinator

**About DXC Claims Management Services**

DXC Claims Management Services has been specialising in workers’ compensation claims management for over 19 years and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible. By providing the right services at the right time, DXC gives injured workers the confidence they are being well cared for.

DXC Claims Management Services is part of the DXC Technology group of companies, the world’s leading independent, end-to-end next-generation IT services company. DXC employs 155,000 staff globally, of which over 18,000 are insurance practitioners.

**Flexible working arrangements**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

**About the Role**

Research indicates that income replacement schemes do not adequately prepare individuals to transition out with the right skills, connections and supports to ensure they can lead meaningful lives, including the removal of barriers to employment.

Your energy will be invested in developing a new way of working that removes barriers through a person centric service to improve participants employability. Delivering targeted counselling and information, facilitating, and coordinating access to supports that could include health and wellbeing, Commonwealth supports, and community connections all leading to individuals being well placed to confidently pursue employment opportunities.- Deliver high quality, inclusive and flexible care coordination services including client engagement, assessment, case plan, intervention, review, and case closure.
- Collaborate with participants and their stakeholders to strengthen capacity and build resilience to be able to fully participate in the community and improve their employability.
- Promote and engage with participants and their stakeholders on the benefits of participation
- Work closely with participants, their families and health/community services to oversee and facilitate appropriate engagement, assessment, and receipt of health, community, and welfare support
- Identify employment goals and aspirations, build skills and job-readiness, and support them through interviews and into employment or lead-in employment activities
- Connect and collaborate with Employment providers to facilitate ‘warm’ transition to employment support.
- Identify needs and empower individuals to build community connectivity
- Contribute to program establishment and evolution to position program as a viable ongoing concern.
- Work closely with DXC claims managers to ensure smooth handovers of support and consistent receipt of benefits (where appropriate).

**Required Expertise**
- Tertiary or relevant qualifications in health/social services
- Demonstrated coordination/case management experience in disability, mental health, personal injury, welfare or like sectors
- Demonstrated ability to work autonomously with high degree of initiative
- Excellent communication and organisational skills.
- Understanding of challenges for individuals re-engaging with employment rkets
- Well-developed decision making, negotiation and influencing skills

**Flexible working arrangements**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of services, which means we can tailor working arrangements that work for our people.

**Employee Benefits**

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include.
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us, and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

DXC Claims Management Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of e