Loan Services Officer

1 week ago

Adelaide Region SA, Australia Bendigo & Adelaide Bank Full time

About Us

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart

About the Division

Loan Servicing & Transaction Support function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in an efficient and cost-effective manner. A culture of operational excellence underpins this, with the delivery of highly efficient and robust operational platform impacting the experience of our customers and partners, which in turn delivers the customer value proposition.

About the role

The Loan Services Officer’s (Transaction Processing), key responsibilities relate to the processing of transactions for Business Units across the Bank. Some of your responsibilities includes the processing of:
A variety of tasks related to financial transactions on the Bendigo Bank Branch Delivery System (BDS)
Processing of financial transactions for customer loan accounts,
Financial transactions relating to the funding of loan accounts for settlement, payout and closures of accounts, debit, and credit of Bank fees),
Maintenance of ahead amounts in RFSA, and
Other tasks within Loan Servicing & Transaction Support as required.

This is an important role ensuring all financial transactions are processed accurately and within service levels.

This is a Permanent Part time position, working 4 days per week for a total of 60 hours per fortnight, based in Ipswich, Bendigo or Adelaide with the ability to work remotely.

About you

The team is hardworking, quality and customer focus. It’s an opportunity to leverage and build on your current experience to develop a career within the Bank. To succeed in this role, you will need the following

Experience in an Operations Processing & Servicing Centre practices is highly desirable.
Financial transaction (BDS) experience preferred or experience with a similar financial transaction system is desired.
Exceptional customer service and relationship building skills
High attention to detail and accurate data input
Strong organisation skills
Knowledge of Code of Banking Practice is preferred
Good computer literacy

Why Us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking.

Get real benefits, work life balance and flexibility. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

Further Information

**Please review the Position Description**: JD - Transaction Processing - Loan Services Officer.pdf

**Please note**: Screening and interviews may commence prior to closing date.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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