Client Service Manager
1 week ago
Are you organised, detail-oriented, and passionate about delivering a seamless client experience? We're looking for a Client Service Manager to join a growing mortgage broking team in Adelaide. You'll be the broker's right hand, keeping everything running smoothly from loan submission to settlement.
What You'll Be Doing- Provide end-to-end support for brokers: from file prep to post-settlement follow-ups
- Liaise with clients, lenders, conveyancers and third parties to keep deals moving
- Manage client documentation and compliance requirements
- Ensure a high standard of communication and service at every touchpoint
- Help improve internal systems and support efficiency across the team
- Minimum 2+ years of experience in a mortgage broker support, loan processing, or banking/finance admin role
- High attention to detail and strong organisational skills
- Ability to manage multiple priorities and meet deadlines
- Strong written and verbal communication skills
- A proactive, team-focused attitude and dedication to delivering great customer service
- Experience with broker platforms such as ApplyOnline, MyCRM is highly regarded
- Career progression and development within a reputable, growing broking business
- A supportive and collaborative team environment
- Work-life balance and flexibility
- Opportunities to build long-term knowledge and relationships in the industry
Ready to take the next step in your broking support career?
Apply now or reach out for a confidential chat. We're looking for someone who takes pride in delivering high-quality support and helping clients achieve great outcomes.
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