Case Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
We are looking for a talented and passionate case manager to work in our Women’s Outreach Support Service (WOSS) program.

The WOSS program engages with women in the cycle of crisis to support them in moving forward. WOSS provides short-term support, ranging from a one-off contact to a period of up to six months.

To be eligible for support, clients are experiencing homelessness, at risk of homelessness or living in an at-risk situation. The program supports women (without accompanying children) aged 25 years and over.

The role:
We are looking for a talented and passionate case manager to work in our Women’s Outreach Support Service (WOSS) program.

The WOSS program engages with women in the cycle of crisis to support them in moving forward. WOSS provides short-term support, ranging from a one-off contact to a period of up to six months.

To be eligible for support, clients are experiencing homelessness, at risk of homelessness or living in an at-risk situation. The program supports women (without accompanying children) aged 25 years and over.

Aims of the program are to:
- Assist people to understand their housing and other service option- Support people to create goals, focusing on strengths and identified needs- Provide case management support to assist people to implement strategies in order to achieve their goals- Support people to address barriers to long term housing- Develop collaborative relationships and protocols with other community networks and to ensure that clients have access to appropriate services

The position will be based in West Melbourne, though may be required to work from other TSA sites, such as North Melbourne and Kensington.

The Organisation:
The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Within The Salvation Army Social Mission programs, we are involved in a broad integrated range of services with an aim to bring support to the some of the most vulnerable and disadvantaged adults experiencing homelessness in Melbourne's Central, Northern and Western metropolitan areas.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.- Tertiary qualifications in psychology, social work, community services or related field- Is able deliver high quality support services to vulnerable people- Knowledge of homelessness and social housing, crisis intervention and the ability to collaborate with other program areas- Skills in engaging with the specified client group; demonstrated capacity to build effective relationships with clients based on social work and psychologically informed environments- Assessment skills and knowledge of a range of theories including trauma informed practice and strengths-based approaches- Demonstrated capacity to time manage while maintaining required documentation and IT systems to DFFH and organisational standards- Competent to work solo when required and respond effectively to critical incidents in a safe manner- Has the ability to remain calm, focused and maintain perspective when faced with change, crisis and difficulty

E:
P: 0415 605 411

What we offer:
- Position is paid in-line with the Social, Community, Home Care and Disability Services Industry Award Level 5- Flexible working arrangements including monthly RDO- Enjoy generous tax-free salary packaging benefits- Discounted Private Health Insurance rates- Career development opportunities- A challenging and rewarding work environment with a supportive and dynamic team- Aboriginal and Torres Strait Islander people- People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex- People with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and e