
Case Manager
2 days ago
Number of Positions Available:
1
- Start your career with The Salvation Army today
- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
- ABOUT US
- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
ABOUT THE ROLE: The Case Manager is part of a collaborative case management and community of support team that provides support to individuals engaged with the service. The Case manager provides person centred and trauma informed supports ensuring access for clients to relevant services, advocacy in obtaining safe and secure housing, referral in relation to legal issues, income security, health issues, drug and alcohol concerns, specialised counselling and psychiatric concerns. The Case Manager provides case management to individuals both within our residential facilities and in an outreach capacity. Case managers work collaboratively with clients and staff to ensure they are provided with appropriate support in their journey out of homelessness.
- Provide case management support to clients in accordance with TSA case management models and standards of practice including the use of the case plan tool and active participation in client care team meetings.
- Create transferable relationships; promote independence and sustainable pathways out of homelessness.
- Incorporate assertive engagement and rapport building with clients.
- To develop and maintain strong relationships with appropriate services to maximise client access to mainstream and specialist services.
- Accurate, up to date client records and data is maintained for all clients in accordance with TSA standards and procedures using TSA information systems.
- Actively contribute to building a strong culture in the team and across the service based on mutual respect and collaboration.
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_
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