Employee Relations Manager

1 week ago

Villawood, Australia Serco Full time

Sydney or Melbourne based and flexibility to work from home
- Lead and influence employee and industrial relations strategies
- Collaborate with senior leaders to foster a positive workplace culture

**About the Opportunity**

As an Employee Relations (ER) Manager, you will play a pivotal role in shaping and implementing employee and industrial relations strategies across our diverse and evolving Justice and Immigration (J&I) business. Reporting to the Senior People & Capability Specialist, you will provide expert advice and leadership in managing complex employee relations scenarios, driving change, and ensuring compliance with industrial instruments.

**What you’ll be doing**
- Implementing the ASPAC and J&I ER strategy, including the ER bargaining policy
- Developing and executing ER plans for business units and contracts to address specific needs
- Leading enterprise agreement negotiations and ensuring compliance with governance requirements
- Providing expert advice and support for industrial instruments, disputes, and litigations
- Representing the company in industrial/employment tribunals and conciliations/mediations

**About you**

You are a dedicated professional with a strong background in employee and industrial relations, eager to make a positive impact in a fast-paced and complex environment. Your excellent communication skills, commercial acumen, and ability to build effective relationships will enable you to navigate challenging situations and drive successful outcomes. You are committed to continuous improvement and innovation, always seeking ways to enhance processes and practices.

**Your ideal skills and experience**
- Ability to travel across Australia and New Zealand on an ad-hoc basis
- Bachelor’s degree in Commerce, Business, Human Resources, Law, or a related discipline or extensive experience in an industrial/employment relations function in a large or complex organisation
- Strong business/commercial acumen with experience in bargaining, dispute management, and litigated claims
- Excellent verbal and written communication skills
- Ability to work collaboratively and independently, delivering results in a dynamic environment
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role._

**About us - Impact a Better Future**

**Why Join Us**
- You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, and those in our care
- You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
- We invest in you: Accelerate your career through our learning and development opportunities - think skills based training, defined career pathways and fantastic internal mobility opportunities across the group

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

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