Service Advisor
1 week ago
**Mercedes-Benz North Shore** is proud to be servicing Sydney’s North Shore for over 60 years. Our showrooms at Mosman and Chatswood along with our stand-alone Service Centre at Artarmon, we are delighted to offer these exciting new opportunities for someone to join our team.
We are looking for a experienced, motivated, and enthusiastic **Service Advisor** to join our busy **Mercedes-Benz** team on a full-time basis. Positions will be based at either **Mosman, Chatswood or Artarmon.**
**Responsibilities**:
- Being the first point of contact for our customers, you will determine their requirements
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Meeting and exceeding manufacturers Customer Satisfaction targets
**Requirements for the role will involve the following**:
- Full work rights in Australia
- Experience in a similar role within a Retail or Service related environment
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Have a professional attitude and be well organised
- Current drivers licence
- Be able to work in a team environment
- Demonstrate care and attention to detail
**What we offer**:
- Attractive salary and commission package
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive companies
- Employee Assistance Program (EAP)
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
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