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Parts Advisor, Chatswood
2 weeks ago
What to Expect
What You’ll Do
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
- Accurately record parts transactions and data into Dealer Management System - attention to detail critical
- Conduct Transactions w/ systems; walk customer through order and provide summary
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers
- Maintain records of time, expenses and materials
- Communicate estimated parts ship and arrival time, including regular updats.
- Follow up with customer on parts order and ensure complete satisfaction with the order
- Perform other related duties as assigned
- Help maintain cleanliness of service centre
- Effectively handle multiple priorities, organize workload, and meet deadlines
What You’ll Bring
- Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Understanding of basic automotive techniques related to repair and servicing of automobiles.
- Experience in automotive equipment and servicing methods
- DMS Systems, SAP, MS Office Suite
- 1-3 years’ experience in the automotive industry
- Excellent oral and written communication skills as well as the ability to follow instructions required
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Maintain and perform top level professional integrity and appearance as a parts advisor
- Dealer automotive service experience a plus
