Customer Service Administrator

7 days ago

Darra, Australia O'Brien Glass Industries Limited Full time

**Full time role**:

- ** Competitive hourly rate**:

- ** Employee benefits program**

Due to movement within the company, we have a vacancy for a superstar Customer Service Administrator. In your next position, you will be joining a household brand who has been around for 97 years. If you are a hard worker, enjoy a fast paced environment and a variety of work where no two days are the same, then keep reading

**About the Role**:

- Professionally handle inbound and outbound customer enquiries
- Managing suppliers and provide solutions to customers’ needs
- Generate & issue invoices manually or electronically including taking payment over the phone or in person
- Manage group in-box
- Processing contractor jobs and invoices
- Supporting Payroll
- Support our Glazing Division Teams including Schedulers, Estimators and Sales team members
- KPI targets to achieve
- Any other administrative tasks

**About you**:

- Be a valuable member of our team, contributing to our success and actively helping to create a positive environment
- Highly organised with the ability to coordinate and prioritise tasks throughout the day
- Experience using Simpro or similar planning database is preferred but not essential
- High level Microsoft office skills
- Pleasant friendly phone manner

**Benefits**:

- Work set hours 9.00am - 5.00pm, but flexible to suit the needs of the business
- All training and equipment provided
- Onsite parking and positive team environment
- Ability to learn and develop into other roles within the business
- Ongoing reward and recognition programs across the company

**At O'Brien®,** we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, the world's leading glass specialists operating in 35 countries.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch serve.

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