Digital Community Manager

Hey there
We're Fever, the world's leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

**About the Team**

Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret NYC, Secret Sydney, Secret LA, Secret Singapore, Secret Tokyo, Secret Toronto, Secret London, Lisboa Secreta, Paris Secret, Madrid Secreto, Secret Brisbane, and more

**About the role**
- Drive audience growth and engagement across multiple Secret Melbourne social platforms (Instagram, Facebook, Threads) by **scheduling content, writing copy, and monitoring content and channel performance.**:

- **Create** **high-quality and engaging text and visual content**for these social media accounts. Schedule and engage users with original, compelling copy.
- Evaluate and develop the local/regional content strategy for our audience. Create, plan, and implement social media and communication campaigns and strategies.
- Monitor, track, analyze, and report on social media platform performance.
- Stay current with social media trends and source content accordingly.
- Ensure marketing and social media campaigns are aligned with the communication strategy on all platforms and optimize posts for engagement and search.
- Follow communication procedures, guidelines, and policies, maintaining the Secret Media Network editorial voice in headlines and copywriting across multiple verticals and platforms.
- Build and strengthen relationships with customers, potential customers, industry professionals, and influencers. Always open to creating new digital deals and partnerships
- Work with the Social Media Teams and Editorial Executives to schedule and promote editorial-sponsored content across all platforms. Collaborate with our Strategist team for a 360-degree perspective on Social Media.
- Complete timely qualitative and quantitative analysis/reporting to improve our performance.
- Conduct research, gather insights, test new tools, evaluate trends, and adapt practices accordingly.

**About you**
- Proficiency in both written and spoken English is essential; knowledge of other languages is a plus.
- Passionate about Digital Marketing, with a degree or equivalent experience focusing on digital portfolio projects.
- Stays up-to-date with digital technology trends. Has a strong understanding of digital media trends, with a **good feel for what makes content popular online**. **You have a knack for all things social**—knowing all the right places to look for killer content.
- Proficient in Canva, skilled in editing short-engaging videos, and familiar with social media tools like Creators Studio, Storrito, Later; experience with design/editing tools like Photoshop, Illustrator, CapCut is a plus.
- Excellent interpersonal, verbal, and written communication abilities.
- Attention to detail, critical thinking, and problem-solving skills.
- Proactive entrepreneur mindset with a proactive approach, ownership mentality, and effective team communication.
- Is flexible and can handle the demands of a newsroom, where breaking news is always on the verge

**Benefits & Perks**
- Opportunity to make a real impact at a high-growth, global category leader.
- 40% discount on all Fever events and experiences.
- Office located in South Melbourne— hybrid model with 2-3 days/week in-office.
- ClassPass, 35 credits/month paid by Fever
- Health insurance
- Superannuation contribution
- Early ownership and responsibility from day one, with opportunities for professional and personal development.
- A dynamic work environment with a talented, young, and international team

**Application Process**

For the path forward, here's what to expect:

- A video call interview with our Talent team
- A 60 min psychometric online test
- A conversation with our management team to explore alignment and potential
- An editing test to showcase your expertise and knowledge
- A pote