Customer Banking Manager

2 weeks ago

Melbourne, Australia Commonwealth Bank of Australia Full time

Customer Banking Manager - Service Centre - Bright

We are a customer and community focused network of branch colleagues

**Full Time position, 38 hours per week**
- Monday 8.30am - 5.00pm, Tuesday - Friday: 8.40am - 5.00pm

**You will be joining one of our Multi-Channel Branches**

**What is a Multi-Channel Branch?**
- Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
- After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

As the Customer Banking Manager in our Bright Branch, you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers.

This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.

**See yourself in our team**

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers.

**What will help you succeed?**

You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 25/10/2024

Job ID REQ221198

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