Ict Support Officer

2 weeks ago

Melbourne, Australia JAVTech Solutions Full time

JAVTech Solutions is an IT Service Provider with over 10+ years of experience supporting SMEs and Education environments. We are a team of 20+ dedicated professionals committed to providing our clients with the latest and most advanced technology solutions.

We are looking for motivated, tech-savvy individuals who enjoy working with people and are eager to grow their IT careers. As a key member of our supportive and experienced team, you’ll provide hands-on support across educational environments statewide.

If you have strong communication skills, a passion for learning, and experience with Windows, Apple, networking, or cloud tools - we want to hear from you. Prior experience in schools is a plus, but not essential. A Working with Children Check is required.

Enjoy the opportunity to work independently or in teams across sites while being backed by a collaborative team that values your growth. This is more than an IT role - it’s a chance to be part of a program that truly supports education.
- Windows Server Technologies (Active Directory, Group Policy, DHCP).
- Service and management of Windows and Apple devices.
- Network Administration (Cisco/HP Switching).
- Cloud collaboration resources (Google Apps / Microsoft 365).

**The following qualities will be highly valued**:

- Experience in an educational setting, along with knowledge of wireless deployments and projects.
- Experience with planning, deployment and management of multi-user/devices in an enterprise environment.
- The ability to plan and work collaboratively with management.

**In this role at your allocated schools, you will be expected to**:

- Provide End User Support.
- Support Core Infrastructure.
- Maintain ICT Security and Privacy.
- Coordinate ICT Incidents.
- Create and Maintain Documentation.
- Provide ICT Planning and Advice where applicable.

Pay: $77,500.00 - $79,000.00 per year

**Experience**:

- Microsoft Windows Server: 1 year (preferred)
- Help desk: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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