Product Manager

**PRODUCT MANAGER - Payment Service Providers**

Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started. We are on an exciting journey to own the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life - people like you. So if you are a highly skilled PRODUCT MANAGER looking to make a real impact on the world, join our journey

**The Opportunity**:
At Worldline, connecting and securing transactions is what we do every single day. Covering the entire payment value chain, our technological guides build and operate digital platforms that handle the millions of highly critical transactions between a company, its partners, and its customers.

Our industrial processing capabilities allow us to process billions of electronic transactions per year in our highly secured data centers. We are proud of our dedication to security and continuous operational excellence - serving our clients is our top priority. Through our platforms, we empower the right person with exactly the right service at the right moment of engagement. And we do it using our knowledge of our customers, markets and the user journey - all powered by our innovation, creativity and A-to-Z support.

We are now seeking a **Product Manager - Payment Service Providers** who will be responsible for developing and successfully carrying out best-in-class customer engagement offerings for our Issuing and Acquiring clients in their quest to engage their customers with every electronic transaction made through their payment products. You will play a vital role in advancing the fast-growing payment business of Worldline.

The role will be part of our Chief Product. The overall goal is to professionally manage ANZ Worldlines acquiring partnerships and strategy with our Merchant Payment Service Providers, for example through improving and harmonizing processes throughout the partner lifecycle and providing technical and product support to the payment service providers.

Does this role sound exciting to you? Get ready to join us if this is what exactly you are looking for in your next career path

**Your tasks**
- Payment Service Provider management, e.g. support gateways, work with them to complete certifications and implement scheme mandates
- Continuous collaboration with partner-relevant internal stakeholders (e.g. Sales, Operations)
- Partner communications (e.g. deployment of a gateway communication portal, preparation and communication of release notes to payment service providers)
- Partner management process harmonization support (e.g. design and implementation of a more consistent payment service provider management processes across entire WL perimeter)

**About the team**:
We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve our market proposition, build excellent solutions, and grow customer happiness. The team has 5 people working on product management across a range of products including; inhouse e-commerce solutions, merchant payment service providers and our omni-channel offering.

Our Acceptance product team is globally minded with a FinTech atmosphere. You will experience this in your everyday life as a Worldliner.

**Your day-to-day responsibilities include**:

- You develop, lead and publish the product roadmap building the unique selling points (USPs).
- You support the product development lifecycle by defining development requirements; own the design process and deliverables.
- You communicate and coordinate with vital team members across the organization to share priorities, roadmap, and key insights.
- You define success criteria & metrics of new products.
- You build the product commercialization model substantiating this with a financial business model.

**Signs of Success**
- You will have a real passion for building extraordinary e-commerce products that drive customer engagements across digital channels - mobile, in app, web and in store.
- You are expected to develop and complete a product roadmap and vision on customer engagement and product experiences that can help our clients to deliver a high -level product experience.
- You are a self-starter that will deliver against product and business goals.
- You will work with the product development teams and vital team members to define and plan the next generation product offering.

**Skills we can’t do without**:

- Bachelor’s degree in business management or equivalent field
- 5+ years’ experience in product management
- Handles multiple assignments at a time and/or significant project.
- Requires limited supervisory over