Accounts Receivable Assistant

Full Time - Permanent
Camberwell VIC
**About the company**:
At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.
Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.
About the Role
The Accounts Receivable Officer is predominantly responsible for the operations, control and maintenance of the accounts receivable system and its database to ensure accurate, timely and efficient billing of clients, residents, and other sundry debtors. The Accounts Receivable Officer will be responsible for answering queries about fees, rates and charges, billing and debt collection.
Key Duties
**Admit and discharge new debtors**: setup debtor account in ERP system after ensuring all admission paperwork is completed accurately.
Maintain various debtor portfolios end-to-end.
Complete monthly billing, review, and issue statements to all residents/clients/debtors
Assist with query and dispute resolution.
Process Receipting and Banking
Complete account reconciliations when required.
Prepare monthly reporting on aged debts and present to Team Leader
Offer assistance to fellow team members as and when required.
Ad-hoc projects
Workplace Health & Safety responsibilities
About You
**You will ideally bring the following**:
Minimum 2 years’ experience in an accounts receivable or similar role, preferably in the Aged Care Industry.
Proficiency in English language, both written and spoken
Numeracy skills
Demonstrated ability to work under pressure, to prioritize and multitask.
Excellent phone manner and commitment to a high level of customer service
A keen eye for details
Highly developed interpersonal skills with proven ability to form good working relationships with a range of stakeholders.
Wholeheartedly aligned with Baptcare’s Mission, Vision and Values
For You
Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
Attending the Camberwell office or sites as required.
Access to confidential counselling and support services.
Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.
Only short-listed applicants will be contacted.
Applicants must have the right to work in Australia.
The successful applicant will be required to undergo a National Criminal History check.
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.