Tfp SPA Receptionist

2 weeks ago

Newstead, Australia TotalFusion Australia Full time

Join our TFP Spa Team as our Receptionist - Be the Face of our TotalFusion Platinum Newstead luxury spa.

At TFP Spa, luxury meets wellness in the heart of Newstead. We are seeking a passionate and vibrant Receptionist to join our diverse team, providing exceptional service in a space dedicated to relaxation, rejuvenation, and self-optimisation. If you have a passion for exceptional customer service or experience in the beauty industry, this could be the perfect role for you.

The TotalFusion Platinum Experience:

- Premium Facilities: Work in an inspiring, serene environment featuring state-of-the-art wellness amenities, luxurious spa facilities, and world-class beauty treatments.
- Innovative Culture: Join a team that values excellence and creativity, where your contributions are recognised, and growth is always encouraged.
- Supportive Environment: Be part of a close-knit team that thrives on collaboration, positivity, and mutual support, all while creating memorable experiences for our members.
- Career Growth: At TFP, we believe in nurturing talent. Enjoy ongoing professional development, training, and career progression opportunities within our expanding network.

Your Impact:

- Warm Welcome: Greet every client with enthusiasm, providing a personalised and welcoming experience from the moment they step through our doors.
- Booking & Assistance: Assist clients with treatment bookings, service enquiries, and recommendations, ensuring their spa experience is seamless and tailored to their needs.
- Promote Our Services: Help clients explore the variety of beauty and wellness treatments offered at TFP Spa, supporting bookings and enrolments in a knowledgeable and helpful manner.
- Community Engagement: Participate in the creation of a vibrant and welcoming atmosphere, assisting with spa events and engaging clients with positivity.
- Operational Duties: Ensure smooth day-to-day operations, handling cash transactions, managing our Point of Sale (POS) system, and assisting with facility opening and closing procedures.

What We’re Looking For:

- People-Focused: You have a natural ability to connect with others, sharing your passion for beauty, wellness, and customer care.
- Organised and Efficient: You thrive in a fast-paced environment, handling multiple tasks with energy and enthusiasm.
- Team Player: You work well with your colleagues, fostering a supportive and collaborative team culture.
- Detail-Oriented: You take pride in delivering polished, professional service in every interaction, enhancing the overall client experience.
- Adaptable: You’re flexible with tasks and schedules, ensuring that the spa operates smoothly and that every client leaves with a smile.
- **Zenoti**: Experience in Zenoti booking system desired but not required
- **Availability**:Flexibility to work weekends

Part of our Team:

- Complimentary TotalFusion Platinum (TFP) membership- Complimentary +1 membership at 12 months tenure
- Ongoing professional development and coaching
- Career progression and enhancement across a growing brand
- Discounts on retail, spa services and cafe

If you’re passionate about delivering exceptional service, creating meaningful client experiences, and working in the luxury beauty industry, we’d love to hear from you

and start your journey of empowerment, inspiration, and creating lasting impressions.

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