Contact Centre Pre-sales Consultant

23 hours ago

Melbourne, Australia SIRVA Full time

Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact? Welcome to SIRVA.
We are the world’s leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.
Why Choose SIRVA?
At SIRVA, your career knows no boundaries. As a global organization, we offer endless opportunities to grow, connect, and thrive—whether it’s through international collaboration, leadership development, or simply forming friendships across continents.
**We offer**:

- A flexible hybrid work model with work-from-home options
- Core Flex Hours that prioritize trust and communication
- A strong focus on health, well-being, and financial benefits
- A dynamic, supportive culture that values every voice

**About the Role**: Contact Centre Pre-Sales Consultant (Australia-based)
We're seeking a people-focused, results-driven sales professional to join our Contact Centre team. In this role, you'll be the first point of contact for our international customers, guiding them through their relocation journey and ensuring a smooth, high-touch experience from quote to move.
**Your Day-to-Day Will Include**:

- Following up promptly on customer inquiries and quote requests
- Qualifying leads and scheduling in-home pre-move inspections
- Managing customer relationships from enquiry to final sale
- Preparing and sending accurate quotes
- Entering move details into our systems with precision
- Following up within 48 hours to close sales — including price negotiations within approved margins
- Coordinating services with internal teams and external vendors
- Promoting the Allied brand using brochures, presentations, and product info
- Keeping a well-organized daily schedule of activities and appointments

**What You'll Bring**:

- A passion for exceptional customer service
- Experience working with both corporate and consumer clients
- Strong written and verbal communication skills
- A knack for building internal and external relationships

Ready to Move Your Career Forward?
If you're excited by the idea of working for a global brand that values your individuality, rewards your success, and encourages your growth, we want to hear from you.
Click ‘APPLY NOW’ to start your journey with SIRVA.

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