Contact Centre Consultant

6 days ago

Dandenong, Australia Storage King Full time

Full time | No industry experience needed
- Competitive hourly rate | Bonuses
- Full training | Discounted Health Insurance

**About us**:
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.

**The Role**:
Storage King is currently seeking a full-time Customer Service Consultant to join our team at our Contact Centre based in Dandenong.

This role is perfectly suited to people who like solving problems, are motivated by achieving targets and who can work with customers to identify their needs and create value for the Storage King business.

**The main responsibilities include**:

- Provide support on the phone to customers across our store network throughout Australia and New Zealand.
- Provide storage solutions for new customers by
- Identifying their storage needs.
- Understand the problem they are facing.
- Source the appropriate solution.
- Most importantly
- ask for the business
- Offer guidance on our packing and moving services.
- Support our Store based teams across the country in providing great customer experiences and the performance of our store network

**Working Hours**:
Full time - Tuesday to Saturday - 38 hours per week

Flexibility will be required for this role to assist in covering shifts as required.

**What will you need**:

- Experience in sales in a Call Centre or Retail environment is a must.
- The ability to own the customers experience
- A professional telephone manner and excellent communication skills (verbal and written).
- The ability to build rapport with customers over the telephone and in online communications.
- Strong attention to detail and an excellent “follow up” focus to resolve customer queries
- Enjoy achieving targets and goals.
- Demonstrated computer skills with good understanding of Microsoft (Outlook, Excel etc.) and exposure to working with internal systems/databases.
- Reliable and punctual
- A team player who enjoys learning and problem solving

**In return we offer**:

- Hourly rate, plus super and bonuses
- Training program to ensure your success
- Flexible working environment and supportive work team culture
- Parking provided
- Discounted health insurance through Medibank
- Health and Wellbeing support through our Assure program
- Reward gateway access - Employee benefits and discount platform

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team

**FOR ALL ENQUIRIES**:

  • Contact Centre Sales Consultant

    6 days ago

    Dandenong, Australia Storage King Full time

    Full time | No industry experience needed - Competitive hourly rate | Bonuses - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand....

  • Contact Centre Sales Consultant

    2 days ago

    Dandenong, Victoria, Australia Storage King Full time $40,000 - $60,000 per year

    Part time | No industry experience neededCompetitive hourly rate | Monthly & Quarterly BonusesTraining program | Certified Great Place to Work | Health & wellbeing perksAbout us:Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200...

  • Contact Centre Manager

    1 week ago

    Dandenong, Australia Serco Full time

    Permanent full-time opportunity with flexible, hybrid working options - Play a pivotal role in positively impacting the lives of people with disabilities - Excellent prospects for professional development and career advancement **About the Opportunity** We are looking for a transformative Contact Centre Manager to lead our virtual contact centre operations...

  • Customer Contact Officer

    1 week ago

    Dandenong, Australia Serco Full time

    **New Exciting Full Time Opportunity to join our team training and working**ONSITE** at our Dandenong Call Centre.** This opportunity will provide you with access to face to face training and guidance, working closely with the team On-Site. Be part of a dedicated team of people who come together daily, supporting each other and offering a network of support...

  • Call Centre Consutant

    1 week ago

    Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...

  • Store Consultant

    2 weeks ago

    Dandenong, Australia National Storage Full time

    **Exciting and Diverse Role with Customer Service, Administration and Operational Tasks** **Permanent Full Time Role with No Nights, Sundays or Public Holidays for a Great Work/Life Balance** **Opportunity for Career Growth With an ASX Listed Business** **Use your customer service skills, and vivacious personality to join our ever-growing team of Storage...

  • New Home Sales Consultant

    2 days ago

    Dandenong, Australia NES FIRCROFT Full time

    **Sales Consultant - New Homes** This role represents a great opportunity for an experienced New Home Sales Consultant to secure their next permanent role. Our client is a well-established residential construction company based in Melbourne. They have enjoyed continued growth for many years. As a result, this company has an urgent requirement for an...

  • Customer Service Consultant

    2 weeks ago

    Dandenong, Australia DuluxGroup Full time

    **About the role** We are seeking a Consultant - Customer Service to join our Advice and Specification team to commence with us on a full-time, permanent basis. This customer service role will be reporting into the Advice & Specification Manager and provides the perfect opportunity to display your exceptional service skills. The primary purpose of this...

  • Carer Consultant

    2 weeks ago

    Dandenong, Australia Monash Health Full time

    Job Requisition ID: 5389 - Legal Entity: Monash Health - Location: Dandenong, VIC, AU, 3175 - Employment Type: Part Time - Posting Date: 13 Aug 2025 **Monash Health is a great place to work** Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe,...

  • Solar Energy Consultant

    2 weeks ago

    Dandenong, Australia RACV Full time

    City or Dandenong South, Victoria - Permanent, Full Time | Onsite - A Competitive Salary | Discounts on Selected RACV Products **Great things start here** Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we’re proud to be there for every Victorian. Whether it’s on the side of the road, a trip down the coast or inside...