Business Applications Support Officer

2 weeks ago

Bankstown, Australia Public Sector People Full time

Immediate Start
- South West Sydney Location
- $57.68 p/h + Super

**Full Job Description**

**Public Sector People (PSP)** are currently seeking an Application Support Officer to join an exciting NSW Government organisation on a 4 month contract
- Immediate State
- South West Sydney Location
- 4 month contract
- $57.68 p/h + Super
- 35 hrs per week Monday - Friday
- Experience in Application Support is essential

**Key Responsibilities**:

- Liasing and working closely with the Servicedesk team
- Guide the preparation of software manuals and guides
- Perform upgrades, configuration and maintenance as appropriate to their system
- Manage and document projects based on their system
- Discuss issues and set future direction with key users
- Understand end users needs
- Undertake daily administration, including monitoring system performance and take remedial action
- where required
- Discuss system problems with users, Servicedesk and escalate to Team Leader, manager and
- Vendor
- Please note : Maintenance and upgrades may be required to be performed outside business hours_

**About you**:

- Minimum 3 years' experience in a similar role
- Government experience desirable but not essential
- Must have Level 2 & 3 Support
- Ability to adapt in a fast paced environment
- Strong attention to detail
- Must be fully vaccinated

**PLEASE NOTE: If successful in the role, an up-to-date Police Check is required. This can be completed upon offer further in the recruitment process.**

For a confidential discussion regarding this opportunity or other positions within Local Government, please contact
**Jordan Hadfield** on
**0423 955 329**.

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