Claims Consultant
1 week ago
Full Time Permanent Role
- $80,000 to $90,000 plus super
- WFH Opportunities available after probationary period
**About the company**
Our client is a leading insurance brokerage with a strong commitment to providing excellent service and support to clients. They are dedicated to helping individuals and businesses recover from unexpected damage and losses. We are seeking a highly motivated and knowledgeable Claims Consultant to join their team.
**Position Overview**
As a Claims Consultant, you will play a pivotal role in assisting policyholders throughout the claims process. You will be responsible for evaluating, processing, and managing all lines of insurance claims, ensuring that our clients receive a seamless and efficient claims experience.
Key Responsibilities:
- Review and assess insurance claims for accuracy and coverage eligibility.
- Appoint loss adjusters to investigate damage, assess the extent of losses, and estimate repair or replacement costs.
- Communicate with clients, adjusters, and service providers to facilitate the claims resolution process.
- Maintain detailed and accurate claims records and documentation.
- Provide guidance and support to policyholders, answering questions and addressing concerns.
**Skills and Experience**:
- Minimum of 3 years experience in insurance claims or a related field
- Strong knowledge of insurance policies, regulations, and claims procedures.
- Exceptional communication and customer service skills.
- Analytical and problem-solving abilities.
- Detail-oriented and organized.
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A supportive and collaborative team environment.
- Work for a reputable and well-established insurance company.
- Frequent team lunches and coffees
- Excellent on site leisure facilities
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