Community & Events Associate

2 weeks ago

Sydney, Australia First Focus Full time

First Focus is Australia's **best** mid-market managed service provider, bar none (we just got voted Australia #1 MSP for the 8th year running. Check it out on cloudtango dot net). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa, and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We’re looking for several ambitious, people-savvy graduates to join our Community & Engagement team at First Focus. This is an ideal opportunity for recent Marketing or Business graduates who want to start their careers in a hands-on, high-impact role that combines client engagement, events, and B2B social media.

As part of the team, you’ll help First Focus stay connected with the people who matter most to our business—our clients, past contacts, and future partners. You’ll assist with events, coordinate outreach initiatives, and support our client lifecycle gift program. You’ll also take an active role in our **LinkedIn engagement strategy**, helping us connect meaningfully with clients and prospects in a way that’s professional, authentic, and on-brand.
- Help coordinate and support company events across Sydney, Brisbane, and beyond.
- Manage day-to-day LinkedIn engagement by interacting with the pages of clients and prospects in our target market.
- Create and post engaging content on LinkedIn that reflects our brand voice—with value, insight, or humor.
- Monitor staff movements within client organizations, send welcome/goodbye gift packs, and support sales in following up those contacts.
- Use tools like LinkedIn Sales Navigator, HubSpot, and Canva to support community engagement and outbound marketing.
- Collaborate with the sales and marketing teams to ensure timely communication and follow-through.

**Requirements**:

- **Stakeholder Engagement**: Strong interpersonal skills with excellent written and verbal communication abilities
- **Problem-Solving**: Proactive and solutions-oriented approach to identifying and addressing challenges
- **Team Collaboration**: A cooperative mindset with a genuine eagerness to learn and contribute
- **Technical Knowledge**: Familiarity with event management tools and platforms is an advantage
- **Flexibility**: Willingness to work outside of regular business hours when required
- **Our Values**: Our values really matter to us and inform how we work. We seek people for whom those values resonate too. Check them out on the About Us page of the First Focus website.

We’re not looking for years of experience—just strong communication skills, initiative, attention to detail, and the ability to write with clarity and personality.

**Benefits**

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

- **Flexible Work**: A role that fits around your lifestyle.
- **Impactful Work**: Lead exciting, high-profile events that drive engagement and build relationships.
- **Collaborative Environment**: Be part of a dynamic and supportive team.
- **Growth Opportunities**: Gain experience working with one of Australia’s top-rated Managed Service Providers.
- **Support to Grow**:10 paid days of training leave per year

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