Business Solutions Training Officer

2 weeks ago

Parramatta, Australia Parramatta City Council Full time

The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.

**About the role**

Join our team as a Business and Solutions Training Officer for our Digital Transformation Program, where you will play a pivotal role in developing training materials and programs, as well as facilitating their implementation for major technology software projects. In this dynamic role, you will
- Analyse training needs based on consultation and knowledge of audience work practices and requirements.
- Prepare relevant training documents and videos for self-training.
- Promote continuous improvement and innovation in practices, optimization of technology, procedures, and recommendations with the aim of providing better service to the client base in line with the organization's values.

**About You**
- Have previous experience in a training environment, including a strong component of training design and training delivery.
- Possess a degree qualification in business, information technology, project management, related field, or equivalent experience (preferred but not essential).
- Have 5+ years demonstrated experience in a training environment.
- Possess a strong background in technology training and change management.
- Have practical experience in a business/government environment.
- Possess advanced problem-solving and decision-making ability, including the ability to follow procedures and resolve exceptions, and confidence in working with leaders to resolve high priority, and often sensitive and complex issues and conflict.
- Possess exceptional ability to communicate, negotiate, build relationships, and influence others with an engaging approach and technique.

**What’s on offer**

We are offering an attractive remuneration from $123,987 to $136,561 + superannuation,

In addition City of Parramatta also offer excellent employee benefits which include:

- A range of flexible work arrangements including hybrid WFH arrangements
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave including 2 days health and wellbeing leave per year)
- Learning and Development opportunities
- Health and Wellbeing programs (Fitness Passport, Flu Shots)

**Want to know more?**

**How to apply

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