Customer Success Specialist

2 weeks ago

Sydney, Australia HAYS Full time

National Telecoms Company | Competitive Day Rate | Barangaroo Location | 6-month contract

**Your new company**

Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract

**Your new role**

As a Customer Success Specialist, your duties will include, but not limited to;
- Account lead - you will drive customer growth and new service and sale opportunities
- Develop close and meaningful relationships with customers and key stakeholders
- Take time to understand customer business needs and objectives
- Proactively identify and implement personalised service enhancements, procedure improvements and governance plans
- Support customers in delivery of projects across onboarding, service delivery, billing and tech support

**What you'll need to succeed**
- Exposure to a sales environment, preferable within IT & Telecom industries
- Proven relationship management skills with customers
- Ability to deal with high pressure situations and show flexibility and resilience
- Understand technology and be able to discuss technical issues

**What you'll get in return**
- Competitive day rate of $280-$320 depending on experience
- 6-month initial contract - start ASAP
- Professional development opportunities
- Collaborative and supportive environment
- Opportunity to work with cutting-edge tech products and solutions.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2860381

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